Intraday WFM Specialist - Real-Time Ops
NYU Langone Hospitals
NYU Langone Florida is seeking a WFM Real Time Associate to support real-time and intraday resource management, ensuring the right number of agents are in their seats to meet forecasted call volume and service levels. You will assist Real-Time and Workforce Analysts with scheduling, monitor queues, run reports, and suggest staffing adjustments to optimize productivity, quality, and patient care within a supportive, inclusive workplace. #J-18808-Ljbffr NYU Langone Hospitals
Vacancy posted 2 days ago
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