FRONT DESK RECEPTIONIST

Job Description

Job Description

Middletown Medical Imaging in Middletown NJ is looking for front desk receptionist to join our team. The candidate must be professional, polite, dependable, punctual and able to multi-task in a fast paced environment. Computer experience essential, must be able to learn multiple software programs quickly, work independently, efficiently and effectively.

The candidate must also be both personable and efficient with family members, physicians, other staff members and be comfortable interacting with people.

Job Responsibilities:

• Greets patients as they arrive to department, review paper work, enters orders into Lytec system, and informs technical staff of patient's arrival.
• Answers multiple line telephone while maintaining a polite, consistent phone manner using proper telephone etiquette
• Schedules patients and updates patient demographic by collecting detailed patient information including insurance information, must be able to work with doctor offices to obtain medical necessity for exams and have knowledge of what is acceptable and what is not
• Maintains patient confidentially
• Protects health information by keeping secure
• Responsible for keeping the office area clean and organized

Job Requirements:

• Prior experience in a medical office setting preferred
• Knowledge of medical procedures, anatomy, medical terminology
• Lytec and Novarad PACS experience a plus
• Spanish speaking a plus

Excellent time management, organization and customer services skills required