Digital Architect Customer Facing Applications

Overview Digital Architect Customer Facing Applications (m/w/d) – Groot-Bijgaarden, Belgium Puratos Careers Are you passionate about shaping the future of food? At Puratos, we turn bold ideas into lasting impact through innovation, expertise, and a commitment to well-being. To strengthen our team in Belgium, we are looking for a Digital Architect Customer Facing Applications. Job Detail Functional area: ICT Job Location: BEL - Groot-Bijgaarden, Belgium Who are you? Professionals Working time: Full Time Contract: Permanent Req ID: 35090 What you will do The Digital Architect is a change agent: able to walk a mile in the customer’s shoes and help drive organizational change. Understands the customer journey and ensures alignment of future digital solutions with strategic business objectives. Builds the IT roadmap for their domain by connecting strategy/investments to outcomes. The Digital Architect is an innovator: creates approaches for thinking about work in transformative ways using digital/AI technologies. Organizes and participates in POCs in line with the innovation funnel priorities. Applies agile principles to adapt to evolving business and customer needs. The Digital Architect is a facilitator: brings people together across teams and business lines to forge consensus and promote collaboration around digital solutions. The Customer Facing Applications Architect maps the customer journey across touchpoints and channels to identify pain points and optimize the customer experience. Aligns with other architects for cross-domain integration. Manages transformation of the IT solutions portfolio with focus on business value, future proofness, data insights, risk management and cost optimization. Makes decisions about replacing, upgrading, introducing new, or retiring ICT applications. Redesigns relevant digital processes from a customer-centric perspective, including usage of state-of-the-art digital capabilities such as Agentic AI. Guides project teams during implementation and provides input to Project Managers to develop budgets and timelines. May serve as Project Manager for pilot projects or highly complex projects. Collaborates with the Support and Service Team for ongoing governance after implementation. Collaborates with the Infrastructure Team on security considerations and with the Integration Team to ensure smooth encapsulation of future ICT solutions in the current landscape. Provides budget input for CAPEX and OPEX to ICT Management and Project Managers; may act as budget owner for specific projects. Position Requirements Adobe AEM (or other CMS) experience eCommerce experience PIM Experience API driven (or MACH) architecture experience Experience in any of the following is a plus: SAP ERP Integration (ECC or S/4HANA) Online payments Customer feedback management (Qualtrics) Hyperscaler (Azure etc) Low-Code (Outsystems) Marketing Automation Agentic AI experience Vision/Strategy/Innovation Change Management Functional skills within the domain of responsibility Communication & Collaboration skills Project Management/ Agile/Scrum/Kanban Analytical skills, both detail and helicopter view ICT Integration skills Application development experience is a plus Open mindset with emphasis on knowledge sharing Ability to work independently as part of a team Flexible and stress resistant Fluent in English (spoken and written); additional languages are an asset 10 years of experience What you can expect from Puratos You will be welcomed in a dynamic work environment where passion for innovation, team spirit and continuous improvement are key. You can count on a competitive salary package with attractive benefits such as: Meal vouchers (9€/day) Group, dental and hospitalization insurance fully paid by Puratos Company Car Bonus Minimum 5 training days per year A wide variety of Health&Wellbeing benefits Responsibilities and the possibility to take ownership of your work We are committed to fostering an environment where you can grow, innovate, and make an impact. If you’re looking for a workplace that values transparency, development, and passion, we’d love to hear from you! Our Mission At Puratos, we believe that food has extraordinary power in people’s lives. As the global leader in bakery, patisserie and chocolate ingredients, we turn innovation and food culture into opportunities for our customers’ success. Together, we want to move the planet forward by creating innovative food solutions for the health and well-being of people everywhere. With over 11,000 employees in over 85 countries and turnover of 3.4 billion euros (2024), Puratos thrives on innovation, a pioneering spirit, and a unique culture. Our strong growth and commitment to local communities make working at Puratos truly special. Working at Puratos Belgium At Puratos Belgium, we offer a wide range of career opportunities across our HQ, and 5 production sites. Our dedication to safety, health and wellbeing, along with respectful collaboration, empowers our employees to innovate and grow together. Our headquarters is in Groot-Bijgaarden, and we have five production sites located in Groot-Bijgaarden, Erembodegem, Lummen, Andenne, and St-Vith. Driven by an entrepreneurial mindset, we pave the way for career growth and meaningful contributions within our company, the industry, and the communities we serve. We are a People First organization driven by our values and Puratos magic culture. Join us to drive positive change through food innovation for good. Learn more about Puratos Belgium This is Puratos At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities. We are more than 10.000 employees in over 80 countries and a consolidated turnover of 3 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future. This, along with our commitment to our local communities, is what makes working at Puratos so magical. Learn more about Puratos © Puratos Group 2024 #J-18808-Ljbffr