Asset Protection Specialist (Part Time)

The Role At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you are not just a security presence; you are the warm, welcoming face of the dispensary and a key part of creating an elevated, concierge‑style experience for our guests. Key Responsibilities Welcoming & Check‑In Experience Be the first smiling face our guests see – greet all visitors with warmth and positivity. Manage check‑in with professionalism and efficiency, while upholding compliance standards. Set the "RISE Vibe" from the moment customers enter our doors. Provide basic concierge‑level support: answering common questions and directing traffic. Safety, Security & Support Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order. Monitor various areas of the premises, including the store entry/exit and site perimeters, to ensure safety, comfort, and compliance. De‑escalate situations with empathy, tact, and clear communication. Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow by escorting customers and visitors and remaining alert and mobile at all times. Report and respond appropriately and urgently to any safety, security, or compliance incidents. Support emergency procedures and preparedness, including fire, evacuation, or weather response. Conduct visual inspections and checks per SOPs to maintain a secure and hazard‑free environment. Cross‑Functional Collaboration Foster strong relationships and mutual trust with store teams, leadership, and customers. Share insights on guest interactions, safety concerns, and security risks with transparency and discretion. Support training of new APS team members to model warm, professional, and compliant behavior. Other duties as assigned. Qualifications At least one year of customer‑facing or concierge experience is strongly preferred. Familiarity with POS systems and/or compliance technology is preferred. Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest‑first, hospitality‑focused service. Ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends. Must have reliable, responsible, and dependable attendance. Must pass all required background checks, including state‑specific cannabis employment requirements. Possess a valid driver’s license or state ID. Must be 21 years or older and meet all state‑specific cannabis employment requirements. Must remain compliant with all legal or company regulations for working in the cannabis industry. Additional Requirements Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday): Remain alert and responsive during extended periods. Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations. Remain in a stationary position, if required, to meet the needs of the business. Converse and communicate with individuals and groups of people directly. Operate point‑of‑sale systems, computers, and other office productivity machinery (e.g., word processing, database management, spreadsheet applications, email). Inspect and receive detailed information, such as patients’ and/or customers’ dates of birth, order information, or inquiries. Move inventory and materials weighing up to 30 pounds independently. Position self to move inventory and materials in storage areas. Comfortable standing or walking for extended periods, working both indoors and outdoors. Maintain a visible and mobile presence throughout your shift; this is not a desk job. Skills Friendly, professional demeanor with excellent interpersonal skills. Ability to remain calm and empathetic in stressful situations. Consistent demonstration of excellent customer service skills. Ability to establish and maintain effective working relationships with all employees. Ability to listen well and communicate effectively, both verbally and in writing, with various audiences. Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes, organizational rules, and standard operating procedures. Follow instructions as directed and incorporate constructive criticism from managers. Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements. Working Conditions Engaging, fast‑paced patient and customer‑facing retail environment. Outdoor duties in varying weather conditions may be required. Exposure to cannabis and/or allergens present in the environment. Equal Opportunity Employment Statement GTI is proudly an equal‑opportunity workplace. We celebrate diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought, and are committed to supporting economic opportunities for communities disproportionately impacted by the war on drugs. #J-18808-Ljbffr Green Thumb Industries