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Customer Success Manager: Onboarding & Expansion

Voiceflow

Voiceflow is looking for a Customer Success Manager in San Francisco to own the customer relationship post-sale. You'll drive onboarding, ensure customer adoption, and facilitate expansion within existing accounts. Ideal candidates have experience in customer success or account management within a technical product realm. Enjoy a collaborative, dog-friendly work environment in SoMa. Join a fast-growing startup backed by YC, committed to shaping the voice AI industry with rigorous evaluation frameworks. #J-18808-Ljbffr Voiceflow

Vacancy posted 2 days ago
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