Customer Success Manager: Onboarding & Expansion
Voiceflow
Voiceflow is looking for a Customer Success Manager in San Francisco to own the customer relationship post-sale. You'll drive onboarding, ensure customer adoption, and facilitate expansion within existing accounts. Ideal candidates have experience in customer success or account management within a technical product realm. Enjoy a collaborative, dog-friendly work environment in SoMa. Join a fast-growing startup backed by YC, committed to shaping the voice AI industry with rigorous evaluation frameworks. #J-18808-Ljbffr Voiceflow
- ...A dynamic B2B SaaS platform in San Francisco is seeking a Customer Success role focused on onboarding and account management. You will ensure top-tier customers quickly realize value and maintain engagement. This hybrid position requires 5+ years in a related CS role...Suggested
- Worktrace AI is looking for a Customer Success Manager in San Francisco, California. In this role, you will combine customer obsession with AI... ...AI. Responsibilities include overseeing customer onboarding, diagnosing issues using AI tools, and enhancing product quality...Suggested
- Airwallex is seeking a Customer Success Manager in San Francisco to enhance enterprise client relationships and ensure smooth onboarding processes. The role requires at least 2 years of experience in customer success or account management, especially in fintech. Candidates...SuggestedWork at office
$140k - $165k
...The Opportunity As a Customer Success Manager at Otter.ai, you will have the unique opportunity to... ...for customer adoption, retention and expansion, while consistently exceeding targets... ...engagements with customers, conduct technical onboardings, training, demos, webinars, tailored...Suggested- ...Truemed needs hands‑on guidance through onboarding, activation, and ongoing... ...value of HSA/FSA purchasing for their Customers. The Customer Success Manager is the merchant’s primary partner... ...surface product feedback Identify expansion opportunities within your portfolio...SuggestedShift work
- ...We’re looking for a Customer Success Manager (CSM) to ensure our customers successfully adopt and... ...relationships, driving retention and expansion while feeding real-world insights back... ...deployment customer lifecycle , including onboarding, adoption, retention, and expansion....Work at office3 days per week
- ...relationships that define how Alex partners with customers for long‑term success. As Customer Success Manager, you'll: Own customer onboarding for a portfolio of Enterprise and Mid‑... ...early, and drive proactive retention and expansion efforts. Work directly with founders and...Work at office
- ...someone who can orchestrate complex customer deployments, align teams, and keep everything... ...role We are looking for a Customer Success Manager who comes from a project management... ...will own a book of accounts from onboarding through expansion. You will need to get comfortable...Shift work
$150k - $190k
...Location Type Hybrid Department Customer Support We are looking for... ...Enterprise Customer Success Manager to join our Enterprise team.... ...be responsible for executing onboarding and adoption strategies through... ...opportunities for growth and client expansion Manage retention, working...Full time$100k
...– 0.1% $20K – $35K Bonus Enterprise Customer Success Manager Full-Time · San Francisco · Adapt Who... ...framework, the health scoring model, the expansion playbook. Real Commercial... ...expand strategy and ensure clean post‑onboarding handoffs. Maintain accurate account records...Full timeContract work- ...means owning the full customer lifecycle for a dynamic... ...detective—identifying expansion opportunities hidden... ...retention, designing onboardings and training programs... ...workflows that make Customer Success itself more efficient... ...Success, Account Management, or similar customer‑facing...Work at officeWork from home
- ...Opportunity As our founding Customer Success hire, you'll build our... ...function from the ground up while managing a portfolio of high-value... ...implementation through expansion Conducting regular business... ...Establishing processes for onboarding, training, and ongoing customer...Work at officeLocal area
- ...helping companies run support and customer success in real time. We’re backed... ...our Scaled CS team to manage a high-volume portfolio while... ...book of business, from post-onboarding stabilization through renewal... ...to identify churn risks and expansion opportunities. You are accountable...Work at officeRelocation
$75k - $100k
A commercial real estate tech company seeks a passionate Client Success Manager. The role involves managing customer relationships, driving satisfaction, and ensuring successful onboarding. Candidates should have 3+ years in Account Management, strong communication skills...$40.77 - $50.77 per hour
...Employment Type Full time Department Customer Success About Us: Notion helps you... ...workdays. About The Role: Manage a large portfolio of customers in AMER. Onboard and expand our customer base through... ...monthly active users and seat expansion. Proactively identify...Hourly payFull timeWork at officeLocal area- We are seeking a proactive and customer-focused Customer Success Manager to join our team. In this role, you will... ...cross-functional teams to support onboarding, resolve issues, improve customer... ..., and identify opportunities for expansion within existing accounts. This...Remote work
- ...opportunity We're hiring our first dedicated Customer Success Manager to own relationships with Ambrook's... ...by shadowing support chat and onboarding calls, and independently leading new... ...Reporting weekly on at‑risk customers and expansion opportunities. Have systematized the...Work at officeRemote workWork from homeFlexible hoursShift work
$125k - $235k
...this role owns the full customer lifecycle for a... ...That means designing onboarding and training programs... ...programs that let Customer Success keep pace with Gamma's... ...internal champions who drive expansion Build playbooks for... ...Success, Account Management, or a similar customer...Full timeWork at officeWork from home$20k - $100k
.... Our platform connects to customers' existing knowledge bases —... ...hiring our first ever Customer Success Manager. You won't be stepping into... ...customer experience: from onboarding brand-new accounts, to... ...prevent churn and surface expansion opportunities Lead QBRs with...Relocation$83.2k - $101.6k
...We’re seeking a proactive and driven Customer Success Manager (CSM) to join our Commercial Customer... ...will directly influence the company’s expansion and establish you as a key player in... ...their value and impact to clients Client Onboarding: Lead all aspects of the onboarding...Work at office- The role As the company’s first Customer Success Manager, you will combine customer obsession with AI fluency to help enterprises... ...AI. You’ll partner directly with customers to drive onboarding, use, and expansion of Worktrace within their company. You’ll also be an...Visa sponsorship
$350 per month
...through pure word of mouth. We're bringing on a Founding Customer Success Manager to own our largest enterprise relationships, drive... ...Own a portfolio of enterprise accounts end-to-end (onboarding, adoption, renewal, expansion) and be the person your customers call when they...Temporary workRemote work- ...LLMs and generative AI engine—custom-built for intellectual... ...talent and bold ideas. Our rapid expansion is driven by people who... ...protects ideas. As a Customer Success Manager at Patlytics, you will own the... ...our platform. You’ll manage onboarding, drive adoption, and build...Full time
$70k - $95k
...transforming how government agencies manage administrative operations.... ...build for impact. ABOUT THE CUSTOMER SUCCESS MANAGER ROLE We are hiring a... ...indicators, potential expansion signals, and ultimately be... ...Solutions and Implementation during onboarding handoffs. Coordinate with...Work at officeLocal areaHome officeFlexible hours$110k - $150k
As a Customer Success Manager, you will be a strategic advisor for our product offering to customers, ensuring their success and maximizing... ...and guide them through the entire lifecycle - from onboarding to expansion. Your role will also be instrumental in driving Windfall...- ...applicants Terminal49 is looking for a Customer Success Manager (CSM) to own and grow key customer... ...Product, and Engineering, drive adoption, expansion, retention, and help build and... ...customer lifecycle for a book of business: onboarding, EBRs, and renewals Serve as the...Contract workFlexible hours
$132.89k - $166.11k
...engine at Brex. We bring in new customers, expand existing... ...As an Enterprise Customer Success Manager, you will serve as a financial... ...lifecycle of success, from onboarding to renewal by leveraging product... ...plans to drive retention, expansion, and adoption across your portfolio...Work at officeRemote workWork from home- Customer Success Manager Location: Remote Employment Type: Full time TRM Labs provides blockchain... ...Impact you will have Build and ship a v1 onboarding playbook within the first 30 days—a... ...60 days by working backwards from expansion targets, focusing on the one or two use...Full timeContract workRemote work
$10 per hour
...South America. The Role We’re hiring a Customer Success Manager to help our customers scale... ...for a portfolio of accounts — leading onboarding, training, adoption, and renewals. This... ...engagement metrics to identify adoption gaps, expansion opportunities, and renewal risks....Remote workFlexible hours- Plain is redefining customer support for the next generation of B2B companies... ...You'll be joining our Customer Success team to own onboarding and account management for our top-tier customers. Your... ..., drive renewals, and identify expansion opportunities by staying close...Work at officeDay shift
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