Customer Success Manager: Onboarding & Expansion
Voiceflow
Voiceflow is looking for a Customer Success Manager in San Francisco to own the customer relationship post-sale. You'll drive onboarding, ensure customer adoption, and facilitate expansion within existing accounts. Ideal candidates have experience in customer success or account management within a technical product realm. Enjoy a collaborative, dog-friendly work environment in SoMa. Join a fast-growing startup backed by YC, committed to shaping the voice AI industry with rigorous evaluation frameworks. #J-18808-Ljbffr Voiceflow
- Worktrace AI is looking for a Customer Success Manager in San Francisco, California. In this role, you will combine customer obsession with AI... ...AI. Responsibilities include overseeing customer onboarding, diagnosing issues using AI tools, and enhancing product quality...Suggested
- Airwallex is seeking a Customer Success Manager in San Francisco to enhance enterprise client relationships and ensure smooth onboarding processes. The role requires at least 2 years of experience in customer success or account management, especially in fintech. Candidates...SuggestedWork at office
- ...Customer Success Manager – Patlytics, Inc. | Remote Overview Patlytics, Inc. is the fastest-growing... ...the Patlytics platform. You’ll lead onboarding, drive adoption, and build long-term... ...relationships that lead to retention and expansion. You’ll act as a trusted advisor,...SuggestedPermanent employmentFull timeContract workRemote work
$140k - $190k
...Culture doc here . Role Overview Customer Success at HeyGen exists to ensure... ...The Scaled Customer Success Manager (Scaled CSM) is responsible... ...time-to-value, structured onboarding, proactive risk mitigation,... ...Identify signals for churn risk, expansion opportunity, or escalation...SuggestedContract workWork experience placementLocal areaRemote work- ...inside their operations, managing carrier relationships,... ...AI platform and the customers who rely on it. You... ...and Engineering during onboarding to ensure the AI is properly... ...Owning retention and expansion across your book of... ...preferred What Success Looks Like The AI's...Suggested
- ...identities for citizens, customers, and workforces. Through... ...and simplifies identity management at scale. We’re trusted by... ...We are seeking a Customer Success Manager (CSM) to join our... ...functions to deliver exceptional onboarding, support, and expansion outcomes. This is a 6-...Permanent employmentFull timeContract work
- ...Founding Customer Success Lead South Park | Full-time | Onsite | Enterprise AI Sales... ...early customers, helping shape onboarding, retention, expansion, and the overall customer experience... ...mindset ~ If you have management experience, it should be limited (...Full time
$125k - $235k
...this role owns the full customer lifecycle for a... ...That means designing onboarding and training programs... ...programs that let Customer Success keep pace with Gamma's... ...internal champions who drive expansion Build playbooks for... ...Success, Account Management, or a similar customer...Full timeWork at officeWork from home$203.4k - $251.3k
...keep the trust of their users, customers, partners, and prospects. We... ...of Customer Marketing, Expansion & Lifecycle to own and scale... ...Revenue Operations, Customer Success, and Product to meet and exceed... ...that guide customers from onboarding to longterm success with...Work at officeImmediate startRemote workWorldwideMonday to FridayFlexible hours$75k - $100k
A commercial real estate tech company seeks a passionate Client Success Manager. The role involves managing customer relationships, driving satisfaction, and ensuring successful onboarding. Candidates should have 3+ years in Account Management, strong communication skills...$110k - $130k
...Customer Success Specialist We have more than doubled revenue each month for the past few months... ...own training, adoption, retention and expansion for their book of business. We work... ...Define success with customers and onboard them Own relationships and be proactive...Full time$110k - $120k
...Americans. About the role: The Customer Success Operations Manager builds and operates Branch’s... ...drives product adoption, and surfaces expansion opportunities through a data-driven... ...structured lifecycle playbooks covering onboarding, activation, growth, and re-...Remote workHome officeFlexible hours- ...processes. You'll be defining what customer success looks like at Comfy: which... ...-glove treatment, what the onboarding motion looks like, how we... ...onboarding to renewal and expansion Help establish our health scoring... ...ours together. You want a manager checking in regularly. We...
- The role As the company’s first Customer Success Manager, you will combine customer obsession with AI fluency to help enterprises... ...AI. You’ll partner directly with customers to drive onboarding, use, and expansion of Worktrace within their company. You’ll also be an...Visa sponsorship
- ...LLMs and generative AI engine—custom-built for intellectual... ...talent and bold ideas. Our rapid expansion is driven by people who... ...protects ideas. As a Customer Success Manager at Patlytics, you will own the... ...our platform. You’ll manage onboarding, drive adoption, and build...
$115k - $145k
...and technically proficient Enterprise Customer Success Manager to join our team! You will drive... ...strategic outcomes—from adoption to expansion—for a portfolio of key enterprise and... ...roles. What Success Looks Like 90-day onboarding plan that includes gaining platform expertise...Work at office- Plain is redefining customer support for the next generation of B2B companies... ...You'll be joining our Customer Success team to own onboarding and account management for our top-tier customers. Your... ..., drive renewals, and identify expansion opportunities by staying close...Work at officeDay shift
$140k - $165k
As a Customer Success Manager at Otter.ai, you will have the unique opportunity to help shape the future... ...for customer adoption, retention and expansion, while consistently exceeding targets... ...with customers, conduct technical onboardings, training, demos, webinars, tailored...- Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving onboarding, adoption, retention, and expansion across a high-volume book of SMB and Mid‑Market customers. The ideal candidate...Work at office
- ...means owning the full customer lifecycle for a dynamic... ...detective—identifying expansion opportunities hidden... ...retention, designing onboardings and training programs... ...workflows that make Customer Success itself more efficient... ...Success, Account Management, or similar customer‑facing...Work at officeWork from home
- Customer Success Manager - North America Join Plotline as an early Customer Success Manager in North... ...customers, ensuring their successful onboarding, adoption, and long-term partnership... ...resolved promptly Value Delivery & Expansion Monitor customer health metrics and drive...
$20k - $100k
.... Our platform connects to customers' existing knowledge bases —... ...hiring our first ever Customer Success Manager. You won't be stepping into... ...customer experience: from onboarding brand-new accounts, to... ...prevent churn and surface expansion opportunities Lead QBRs with...Relocation$150k - $170k
...Tines serves a diverse range of customers, from startups to public companies... ...EST or CST. The Senior Customer Success Manager role will play a critical part... ...across the customer journey - from onboarding to ongoing adoption, through expansion and renewal. Success in this...Remote workWork visa$171k - $235k
...About the Job: The Customer Success Manager reports directly into the regional CS leader and represents... ...growth. Responsibilities: Customer Onboarding: You will shepherd in new customers... ...sponsorship at an Executive level. Renewal and Expansion focused: You are comfortable owning a...$70k - $100k
...dealerships reconnect with customers hiding in their... ...high-impact Customer Success function and are looking... ...Senior Customer Success Manager to own a portfolio of... ...and drive retention, expansion, and long-term... ...accounts end-to-endfrom onboarding through renewalwhile identifying...Remote work- ...opportunity We're hiring our first dedicated Customer Success Manager to own relationships with Ambrook's... ...by shadowing support chat and onboarding calls, and independently leading new... ...Reporting weekly on at‑risk customers and expansion opportunities. Have systematized the...Work at officeRemote workWork from homeFlexible hoursShift work
- ...Truemed needs hands‑on guidance through onboarding, activation, and ongoing... ...value of HSA/FSA purchasing for their Customers. The Customer Success Manager is the merchant’s primary partner... ...surface product feedback Identify expansion opportunities within your portfolio...Shift work
$150k - $190k
...Location Type Hybrid Department Customer Support We are looking for... ...Enterprise Customer Success Manager to join our Enterprise team.... ...be responsible for executing onboarding and adoption strategies through... ...opportunities for growth and client expansion Manage retention, working...Full time$40.77 - $50.77 per hour
...Employment Type Full time Department Customer Success About Us: Notion helps you... ...workdays. About The Role: Manage a large portfolio of customers in AMER. Onboard and expand our customer base through... ...monthly active users and seat expansion. Proactively identify...Hourly payFull timeWork at officeLocal area$115k - $130k
...strives for excellence. Enterprise Customer Success and Account Manager, OEM & Logistics at UVeye who will... ...strategies to drive the adoption and expansion of UVeye’s cutting‑edge vehicle... ...alignment with client objectives. Lead onboarding process post installation and...
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