Sales Lead

Company Overview Clayton is a leading single‑family home builder committed to attainable housing, sustainable practices and delivering a world‑class experience for customers and team members. Position Summary The Sales Manager drives sales growth, market share expansion, retailer success, and profitability across assigned markets while leading a team of Customer Success Managers and Sales Coordinators. Reporting directly to the Director of Sales & Customer Service, the role provides proactive leadership, strategic direction and operational oversight to ensure world‑class performance and sustainable business growth. Primary Responsibilities Sales Leadership & Growth : Drive sales growth, market share expansion, and profitability across assigned markets; establish and execute strategic sales plans; identify opportunities for retailer growth, increased product penetration, and new market development; lead initiatives that improve competitive positioning; monitor sales trends; partner with the Director of Sales & Customer Service to develop growth strategies; ensure accountability for sales performance and business results. Team Leadership & Development : Lead, coach, mentor, and develop Customer Success Managers and Sales Coordinators; conduct regular field visits and market travel; facilitate performance discussions, development planning, and succession planning; foster a culture of accountability, engagement, continuous improvement, and teamwork; celebrate successes and address performance gaps. Retailer Relationship Management : Maintain executive‑level relationships with key retail partners; conduct regular business reviews; partner with Customer Success Managers to strengthen customer engagement; support complex retailer opportunities and issue resolution; collaborate with Customer Care leadership to improve retailer and homeowner satisfaction; advocate for exceptional customer experiences. Market Intelligence & Strategic Planning : Analyze market conditions, competitive offerings, pricing trends, and industry developments; identify emerging opportunities; provide strategic recommendations regarding product offerings, positioning, and growth initiatives; support product development through market feedback; participate in annual planning, forecasting, and budgeting activities. Operational Excellence : Ensure consistent execution of initiatives across all facilities, including accounts receivable, inventory management, yard management, NPS, warranty compliance, compass utilization, inactive retailer engagement, change‑order review, backlog, and option/BOM maintenance; monitor KPI performance and implement corrective actions. Cross‑Functional Leadership : Serve as the voice of the customer in operational, production, and quality discussions; support cross‑functional projects that improve satisfaction, efficiency, and profitability; collaborate closely with manufacturing, customer care, finance, and executive leadership; promote communication and accountability. Culture & Company Representation : Act as a trusted ambassador of the organization and its values; support recruiting, onboarding, retention efforts; foster a positive, high‑energy, team‑oriented culture; demonstrate professionalism, integrity, and ethical leadership. Qualifications Education : Associate degree required; Bachelor’s degree preferred (Business, Marketing, Economics, Sales Management, Finance, Data Analytics). Experience : Minimum 5 years of sales leadership experience; experience coaching and developing sales professionals; experience in strategic planning, market development, and business growth initiatives; industry experience in manufacturing, homebuilding, or related fields preferred. Knowledge, Skills & Abilities : Strong leadership, coaching, strategic thinking, business acumen, financial and operational understanding; excellent communication and relationship‑building skills; analytical mindset; proficiency with CRM, business intelligence, Microsoft Office; strong organization, problem‑solving abilities. Travel : Approximately 25‑40% travel to support customer visits, retailer meetings, trade events, and field coaching. Success Measures Sales growth & market share growth Gross margin performance Team performance and development Retailer satisfaction & NPS improvement Inventory performance & operational excellence metrics Account receivable performance & customer retention Strategic initiative execution & leadership effectiveness Benefits Flexible health, dental, and vision benefits package with the option to customize Competitive 401(k) program with employer matching after one year Paid parental leave, tuition reimbursement, employee assistance programs, and more Paid volunteer time through the Clayton Impact program Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellbeing. Equity and Inclusion Clayton is an equal‑opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other protected status. #J-18808-Ljbffr Clayton Homes (New)