Parking Attendant

Brandywine Realty Trust Part-Time Parking Attendant

Brandywine Realty Trust is seeking a part-time Parking Attendant for our new, state-of-the art, automated parking facility located in Center City Philadelphia. This person plays a vital role in the successful rollout of this automated parking system, including basic trouble shooting. This is a customer-facing role, so our ideal candidate will have strong people skills and enjoy interacting with others. The shifts are Saturdays and Sundays from 7AM - 7PM.

Responsibilities for this role include, but may not be limited to:

• Provide superior customer service, including assisting customers in the successful use of the automated parking system.
• Control traffic at the entrance and exits at all times.
• Interact with the automated parking system manufacturer, service, and sales representatives.
• Perform basic troubleshooting on the system, as needed, reporting results to the automated parking system manufacturer and Parking Manager.
• Walk the location to observe physical condition and appearance, and volume of business.
• Maintain general maintenance of the garage – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, etc.
• Perform daily audits of the parking garage.
• Report any and all claims or injuries that occur and assist the Parking Manager in completing a written incident report, if needed.
• Perform other duties as assigned.

Competencies:

Language Skills:

• Read and interpret English language documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Communicate both written and orally with customers, co-workers, and the Parking Manager.

Computer Skills:

• Troubleshoot basic issues with the automated parking system.
• Utilize basic PC-based business software, including Microsoft products for word processing and email.
• Utilize the software on site that specifically handles the automated parking garage functionality.

Reasoning Ability:

• Apply sound judgment in conducting instructions, which come in either written, oral, or diagram form.
• Apply technical training received on-the-job or in formal class settings to day-to-day activities.

Interpersonal Abilities:

• Exhibit excellent customer-service skills.
• Display follow-through in conducting directions from management.
• Demonstrate teamwork skills in relations with co-workers.
• Proven customer support experience.
• Customer orientation and ability to adapt/respond to different types of characters.

Physical Requirements – Per OSHA:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequent: Standing; walking; talking; hearing; using close and distant vision, color vision, peripheral vision, depth perception.

Occasional: Sitting; use of hands to feel or grasp; reaching with hands and arms; climbing or balancing; working on a ladder, stooping; kneeling; crouching; lifting objects up to 50 lbs. in weight.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; outside weather conditions; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.