IT Specialist (SYSANALYSIS)

Job Title

IT Specialist (SYSANALYSIS)

Major Duties

Reviews directive, policies, programs, enterprise-wide functional user requirements and acquisitions strategies/vehicles for program related issues to determine the impart and implications in supporting information systems.

Responsible to plan coordinate, develop, improve and implement efficient and economical management of information systems in support of Enterprise-wide activities. These multi-user systems include supply, maintenance, requirements, procurement, budget and personnel.

Conducts applied and supporting research for management of information systems by meeting with functional specialist to determine needs. Applying the knowledge of existing information systems and computer capabilities the incumbent develops new information systems.

Develops or provides guidance for the solution of difficult and unprecedented problems resulting from new or modified operational management information concepts and requirements.

Responsible for setting up and maintaining a system or specific components of a system (e.g. for example, installing, configuring, and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks; implementing operational and technical security controls; and adhering to organizational security policies and procedures).

Provides technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components (i.e., Master Incident Management Plan, when applicable). Installs, configures, troubleshoots, and maintains server configurations (hardware and software) to ensure their confidentiality, integrity, and availability.

Work Schedule

Monday - Friday 8:00am - 4:30pm; Tour of duty may be subject to change based on organizational needs.

Compressed/Flexible

As determined by the Agency Policy.

Telework

ADHOC telework may be authorized at management discretion

Position Description/PD#

IT Specialist (SYSANALYSIS)/ PD10478A

Relocation/Recruitment Incentives

Not Authorized

Permanent Change of Station (PCS)

Not Authorized Designated Drug Testing Position: Not applicable

Physical Demands

The work is sedentary. Some work may require walking and standing in conjunction with travel and to attendance at meetings and conferences away from the work site. Some employees may carry light items, such as papers, books, or small parts, or drive a motor vehicle. The work does not require any special physical effort.

Work Environment

The work area is adequately lighted, heated, and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions. Some employees may occasionally be exposed to uncomfortable conditions in such places as research and production facilities. This is a non-bargaining unit eligible position.