Medical Assistant - MA

Job Description

Job Description

Role Summary

Seeking a dedicated and compassionate Certified Medical Assistant (CMA) to join their patient-centered healthcare team, supporting older adults in maintaining their health, independence, and quality of life. In this role, you will play a vital part in day-to-day clinical operations, collaborating with providers and nursing staff to ensure seamless, high-quality care. If you’re passionate about making a difference, this position offers both purpose and professional growth in a supportive environment.

• Prepare patients for exams by obtaining vital signs, escorting them to exam rooms, and ensuring comfort.

• Perform phlebotomy, specimen collection, EKGs, blood glucose checks, and other clinical procedures within scope.

• Assist providers and nurses with examinations, treatments, and minor diagnostic procedures.

• Administer medications or immunizations, if permitted within scope of practice.

• Handle lab specimens safely, ensuring proper labeling and readiness for courier pick-up.

• Follow all safety, infection control, and confidentiality protocols, including universal precautions.

• Collaborate daily with the clinical team to manage patient flow and ensure timely, efficient care.

• Coordinate follow-up appointments with scheduling staff.

• Answer clinic phones and relay important messages to care staff.

• Communicate clearly with patients, offering education and instructions as directed by clinical staff.

• Maintain a clean and well-stocked exam room environment and monitor supply inventory.

• Enter and update medication and immunization histories into Electronic Medical Records (EMR).

• Fax and scan clinical documentation such as prescriptions and referral paperwork in compliance with HIPAA.

• Participate in training, continuing education, and quality improvement initiatives.

• Perform other tasks as assigned that fall within the scope of certified medical assistant practice.

• Education: High School Diploma or GED.

• Licensure: Current Certified Medical Assistant (CMA) certification/license.

• Life Support: Current Basic Life Support (BLS) Certification.

• Work Experience: Minimum of one (1) year of experience working as a CMA in a healthcare setting.

• Specialized Population: Experience working with frail or elderly populations preferred (training provided if not already met).

• Clinical Skills: Knowledge of medication administration protocols (within CMA scope) and familiarity with safe handling of lab specimens and medical equipment.

• Soft Skills: Strong attention to detail, organizational skills, a service-oriented mindset, and the ability to remain calm in emergencies while communicating effectively across care teams.

• Bilingual preferred

• Work Type: Full-Time Position (40 hours per week; Monday through Friday).

• Work Setting: On-Site Clinic Environment.

• Schedule: Standard daytime business hours, Monday through Friday.