Internal Communications Director

Internal Communications Director

Shape How Our People Connect and Communicate

At Guardian Pharmacy, our people are at the heart of everything we do. As we continue to grow, clear, consistent, and meaningful internal communication is essential to keeping our teams informed, aligned, and engaged.

We are seeking an Internal Communications Director to lead the strategy and execution of enterprise-wide internal communications. This role will serve as the owner of our intranet (SharePoint) and a trusted partner to executive leadership, department leaders, and subject matter experts—ensuring that employees across the organization have timely access to accurate, relevant, and actionable information.

This is a highly visible, hands-on role for a strategic communicator who thrives at the intersection of content, technology, and employee experience.

What You'll Do

• Develop and execute a comprehensive internal communications strategy aligned with organizational priorities, enterprise initiatives, and change efforts.
• Translate complex or technical information into clear, engaging, and actionable messaging for diverse audiences.
• Establish communication standards, templates, and best practices to ensure clarity, consistency, and professionalism.
• Coordinate and schedule organization-wide communications to improve timing, reduce redundancy, and minimize information overload.
• Serve as a trusted advisor to leaders on internal messaging, employee engagement, and communication effectiveness.

Intranet (SharePoint) Ownership & Administration

• Own the strategy, design, and evolution of the enterprise intranet, including information architecture, governance, usability standards, and adoption.
• Act as the primary, hands-on SharePoint administrator and content manager.
• Create, manage, and maintain intranet sites and pages; curate, organize, and publish content.
• Partner with department subject matter experts to ensure content is accurate, current, accessible, and easy to navigate.

Change Management

• Support enterprise initiatives and organizational change by developing targeted communication plans and messaging.
• Ensure internal communications are inclusive, transparent, and accessible to employees across roles, locations, and work environments.

Measurement & Continuous Improvement

• Monitor, measure, and report on the effectiveness of internal communications and intranet usage.
• Use qualitative and quantitative insights to continuously improve engagement, adoption, and outcomes.

Other duties may be assigned as needed.

What You'll Bring

Education & Credentials

• Bachelor's degree in communications, business, journalism, or a related field required.
• Advanced degree or professional certification in communications or a related discipline preferred.

Experience & Skills

• Seven to ten years of progressive experience in communications roles of increasing responsibility.
• Demonstrated experience in internal communications, employee engagement, or a related field.
• Advanced SharePoint administration and intranet management experience required.
• Exceptional writing, editing, and storytelling skills with strong attention to tone, clarity, and audience.
• Proven ability to develop and execute strategic communication plans.
• Experience partnering cross-functionally with executive leadership and diverse teams.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Ability to measure communication effectiveness using data and insights.
• High level of professionalism, discretion, and sound judgment when handling sensitive information.

Attributes for Success

• Integrity & Accountability – Takes ownership, operates ethically, and follows through on commitments.
• Strategic Thinking – Aligns communication strategies with enterprise goals and priorities.
• Executive Presence – Communicates with credibility, confidence, and clarity at all levels.
• Collaboration – Builds strong, trust-based relationships across departments.
• Change Agility – Thrives in dynamic environments and supports communication during growth and change.
• Continuous Improvement – Seeks opportunities to enhance tools, processes, and the employee experience.

What We Offer:

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated." Compensation & Financial

• Competitive pay
• 401(k) with company match

Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)

• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness
• Dependent Care Flexible Spending Accounts

Wellbeing

• Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)

Time Off

• Paid holidays and sick days
• Generous vacation benefits based on years of service

The Guardian Difference

Our clients require pharmacy services that aren't "cookie cutter." That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment.

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.

Join us to discover what your best work truly looks like.