Field Service Technician

Overview Seeking a Field Service Technician to support medical imaging and diagnostic equipment across healthcare facilities in the Los Angeles region. This role includes installation support, preventive maintenance, troubleshooting, and emergency repair services, while delivering exceptional customer service and support. Responsibilities Perform installations, preventive maintenance, and repairs on diagnostic/medical imaging equipment at customer facilities Diagnose and resolve technical issues using documentation, software tools, and technical knowledge Plan and manage daily field schedule while coordinating with regional teammates Maintain field inventory, order replacement parts, and return used components per protocol Promote service programs and billable services; assist with creating service quotes and closing service opportunities Identify new product or upgrade opportunities and pass leads to the sales team Accurately complete service records and documentation for billing and compliance Maintain company-provided vehicle, equipment, tools, and technology devices Protect confidential technical information, service manuals, and software tools Who You\'ll Work With Clinical end users and medical facility staff (physicians, techs, administrators, purchasing teams, etc.) Internal service, customer support, technical assistance, and sales teams Central service operations and repair center teams Qualifications Associate\'s degree preferred in electronics, mechanical engineering, biomedical tech, IT networking, computer science, or related field Equivalent military technical training or a HS diploma/GED with related certifications/experience also considered Experience in a healthcare, biomedical, technical field service, or customer-support environment preferred Ability to perform maintenance, verification, calibration, and repairs on technical equipment Strong organizational skills with ability to manage schedule and priorities independently Excellent communication and customer-service skills Proficiency with Microsoft Office and familiarity with CRM/service-ticket tools Ability to travel throughout assigned territory up to ~70%, occasionally overnight Willingness to work flexible hours, including some evenings, weekends, holiday coverage, or on-call rotation Must be able to lift/push 50+ lbs and comfortably perform physical field duties (climbing, kneeling, standing, etc.) Valid driver\'s license required Pay and Benefits Beacon Hill provided pay range: This range is provided by Beacon Hill. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range: $40.00/hr - $45.00/hr Ideal home base: South: Burbank; West: Pasadena; North: Torrance; East: West Hollywood Additional Information Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies\' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers\' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™ Seniority level Entry level Employment type Full-time Job function Information Technology Industries: Technology, Information and Internet Field Service Technician Field Service Technician - Lake Forest, CA We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Beacon Hill