Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Escalations Lead - CX Operations

$22 per hour

Premiere Collectibles

Premiere Collectibles is looking for a Customer Service Escalations Specialist in La Vergne, TN. This critical role helps manage customer escalations and improve the overall customer experience. The candidate will lead escalation operations, analyze customer feedback, and implement process improvements across departments. With responsibilities such as handling high-priority issues and ensuring operational excellence, this position requires at least 3-5 years in customer service leadership. Compensation includes an hourly rate of $22, along with health insurance benefits. #J-18808-Ljbffr Premiere Collectibles

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Customer Escalations Lead - CX Operations in La Vergne, TN vacancy
  •  ...Customer Service Coordinator (PT) Contour Aviation Headquarters - Smyrna, TN 37167 Overview Position Type Part Time Job Shift...  ...manage system-wide flight disruptions within the Company's operational systems, ensuring timely, accurate, and customer-focused communication... 
    Operations
    Part time
    Work experience placement
    Work at office
    Shift work

    Corporate Flight Management

    Smyrna, TN
    1 day ago
  • Retail Operations Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates... Food Lion
    Operations

    Food Lion

    Antioch, TN
    2 days ago
  • $22 - $25 per hour

     ...Customer Service Team Lead Compensation: $22/hr - $25/hr Role Type: Direct Hire Work Environment: Hybrid (Work from home 2 days per week...  ...and solving problems for customers. Resolves escalated customer issues. Assists manager in controlling dept expenses... 
    Suggested
    Work from home
    2 days per week

    Thorndale Partners

    La Vergne, TN
    2 days ago
  • Category/Area of Expertise Retail Operations Job Requisition 438078 Address USA-TN-Antioch-936 Richards Road Store Code Store 00861...  ...Purpose To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service... 
    Operations
    Flexible hours

    Food Lion

    Antioch, TN
    2 days ago
  •  ...Monitor patient condition and escalate to physicians when necessary....  ...in alignment with operational standards. Collaborate with...  .... Participate actively in lead and department meetings. Serve...  ...team environment. Strong customer service skills and professional... 
    Operations
    Immediate start
    Relocation package
    Flexible hours
    Shift work
    Weekend work

    Wellstar

    Smyrna, TN
    7 hours ago
  •  ...Were looking for an experienced Community Manager to oversee operations at one of our multifamily communities in Nashville, TN , driving...  ..., and collections with a focus on reducing delinquency. Lead, mentor, and develop your onsite team to deliver excellent service... 
    Operations

    Lion Real Estate Group, LLC

    La Vergne, TN
    19 hours ago
  • At Cortland, we operate with a forward-thinking approach that challenges...  ...Team Development Build and lead high-performing teams with...  ...guidance and support for escalated resident concerns, ensuring timely...  ...and consistently exceed customer expectations Skilled in collaborating... 
    Operations
    Work at office

    Cortland

    Antioch, TN
    5 days ago
  • $130k - $190k

     ...Distribution & Controls Assembly (PDCA) division is currently seeking a Customer Excellence Manager . This role is preferred to be in Arden, NC...  .... Minimum 3 years of experience either directly or indirectly leading others. Bachelor’s degree from an accredited institution.... 
    Remote job
    H1b
    Local area
    Visa sponsorship
    Relocation package

    Eaton

    La Vergne, TN
    3 days ago
  • 600 UMG Recordings Inc is seeking an E-Commerce Operations Manager to ensure best-in-class e-commerce services across our clients’ stores. This role involves monitoring inventory to guarantee timely fulfillment and supporting the D2C department with client requests. The... 
    Operations

    600 UMG Recordings Inc

    La Vergne, TN
    5 days ago
  •  ...knowledge to capture quality diagnostic images Work independently operating imaging and radiographic equipment safely and adjusting...  ...charging/clerical tasks, follow regulatory requirements, and escalate issues to the supervisor. Join us and discover the support... 
    Operations
    Hourly pay
    Relief
    Shift work

    Wellstar

    La Vergne, TN
    7 hours ago
  •  ...Numotion’s order processing system. Key Responsibilities Assists customers with new equipment requests, obtains demographics, enters and...  ...resolve issues without additional transfers and/or de‑escalate customers whenever possible. Coordinates scheduling of ATP’s... 
    Temporary work

    Numotion

    La Vergne, TN
    5 days ago
  •  ...Customer Care Coordinator - Order Experience I Receives and implements new equipment requests, determines reimbursement eligibility...  ...completely resolve issues without additional transfers and/or de-escalate customers whenever possible. Coordinates scheduling of ATP's... 
    Temporary work

    Numotion

    La Vergne, TN
    3 days ago
  •  ...Quanta is a Fortune Global 500 Company and a leading solution provider in cloud computing....  .... Essential Functions Oversee the operations related to L10 testing, including, check...  ...and production techs in the test area. Escalate any issues with test or mass failures to... 
    Operations
    Full time
    Work at office
    Local area

    GOEBEL FIXTURE COMPANY

    La Vergne, TN
    5 days ago
  •  ...maintain venipuncture competency. Administer contrast media safely and monitor patients for adverse reactions; escalate concerns promptly. Operate CT scanners and power injectors safely; confirm proper anatomical markers and scan parameters. Optimize technique... 
    Operations
    Full time
    Monday to Friday
    Shift work
    Weekend work

    Wellstar

    Smyrna, TN
    7 hours ago
  •  ...looking for a Salon Director in Smyrna, TN. This role involves leading a team to ensure an exceptional client experience....  ...include managing staff, hiring, training, and maintaining salon operations. The ideal candidate will have management and sales experience... 
    Operations

    Sun Tan City

    Smyrna, TN
    2 hours ago
  •  ...portfolio of existing mid‑market customers. Develop and manage overall...  ...and serve as the primary escalation point for any customer issues...  ...Collaborate with Sales, Finance and Operations leadership to develop...  ...Communication Customer Experience (CX) Customer Relationships... 
    Operations
    Work experience placement
    Local area
    Night shift
    Weekend work

    Blueface Ltd

    Antioch, TN
    5 days ago
  • Sun Tan City in Smyrna, Tennessee, is looking for a talented Salon Director to lead their team and enhance the client experience. The role involves supervising staff, managing salon operations, and ensuring excellent service and cleanliness. The ideal candidate should... 
    Operations

    Sun Tan City

    Smyrna, TN
    5 days ago
  •  ...on supervisor overseeing daily shift operations on the production floor. Work...  ...equipment malfunctions or safety issues and escalated appropriately. Complete shift...  ...applies a variety of methods to develop customized solutions. May lead the daily operations of a department... 
    Operations
    Shift work
    Night shift
    Day shift

    White Cap

    Smyrna, TN
    1 day ago
  •  ...DESCRIPTION The Shift lead position will exercise your leadership skills while...  ...such as running the shifts and keeping operations on track and organized. This is a great...  ...employee meals, and the ability to satisfy our customers with amazing Mediterranean eats.
    Operations
    Flexible hours
    Shift work

    Pita Way

    Smyrna, TN
    1 day ago
  •  ...Description: About Us Newbury Residential is a leading property management company committed to providing exceptional living...  ...overall leadership and direction for the community, ensuring operations meet Newburys performance and resident satisfaction standards.... 
    Operations
    Work at office
    Flexible hours
    Afternoon shift

    Newbury Residential, Inc.

    Antioch, TN
    2 days ago
  •  ...Bilingual Position Purpose: Customer Experience Managers (CXM) are...  ...service, department readiness, and operational process. CXMs manage all...  ..., address customer service escalations, and perform Manager on Duty...  ...highest level of customer service. Lead GET culture and set the... 
    Hourly pay
    Full time
    Work experience placement
    Immediate start
    Shift work

    The Home Depot

    Smyrna, TN
    5 days ago
  •  ...that's as committed to each other as we are to our customers. We've spent over 80 years building a culture that...  ...s responsibilities and requirements. Store Team Lead Positions: Logistics Team Lead ( Operation Team Lead Store Inventory Control Team Lead (... 
    Operations

    Academy Sports + Outdoors

    Smyrna, TN
    3 days ago
  •  ...Purpose Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in...  ...school graduate or equivalent preferred Ability to lead and manage a team Strong understanding of... 
    Operations
    Local area
    Flexible hours

    Food Lion

    Smyrna, TN
    3 days ago
  • $90k - $95k

     ...seeking a Property Manager in Antioch, TN to oversee the daily operations of an assigned property. You will manage team members, ensure...  ...management experience, with strong skills in sales, marketing, and customer service. Competitive salary range of $90,000 - $95,000, plus... 
    Operations

    Greystar

    Antioch, TN
    5 days ago
  • $18.75 - $20.25 per hour

     ...Team Lead Our Team Leads assist with leading associates to ensure accurate, efficient, and timely distribution center operations, including receipt, picking, packing, sorting, recording, auditing...  ...of internal and external customers, responding to all customer requests... 
    Operations
    Flexible hours

    BoxLunch

    La Vergne, TN
    4 days ago
  • $57k - $70k

     ...General Manager in La Vergne, TN. You will lead your teams in providing exceptional experiences and maintaining a customer-centric culture. The ideal candidate has at...  ...in management and is capable of overseeing operations while ensuring standards of service and cleanliness... 
    Operations

    Fountain

    La Vergne, TN
    5 days ago
  • Panera LLC in Smyrna, Tennessee, is seeking a Catering Lead to play a vital role in catering operations. You will manage catering orders, provide exceptional service, and ensure food safety standards are upheld. The ideal candidate enjoys working with people, is self-motivated... 
    Operations
    Flexible hours

    Panera LLC

    Smyrna, TN
    5 days ago
  • TriStar StoneCrest Medical Center in Smyrna is seeking a Lead Cardiac Sonographer who will provide expert clinical care through echocardiogram exams while guiding departmental operations and mentoring staff. The ideal candidate must have BLS and ARDMS (AE) certifications... 
    Operations

    TriStar StoneCrest Medical Center

    Smyrna, TN
    2 days ago
  • GOVX is hiring a Reverse Logistics Lead to manage and improve day-to-day returns operations in La Vergne, TN. This role will be responsible for coordinating workflow, maintaining accurate tracking, resolving discrepancies, and enhancing reverse logistics processes. The... 
    Operations
    Hourly pay
    Work at office

    GOVX

    La Vergne, TN
    1 day ago
  • $25 - $26 per hour

    GovX Inc is seeking a Reverse Logistics Lead to oversee day-to-day returns operations at the GOVX Fulfillment Center in La Vergne, TN. This role involves managing and coordinating workflow across returns, maintaining logs for accurate tracking, and resolving discrepancies... 
    Operations
    Hourly pay

    GovX Inc

    La Vergne, TN
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Escalations Lead - CX Operations. Be the first to apply!