Senior Contact Center Leader - Strategy, Coaching & Ops
Kalsee Credit Union
Kalsee Credit Union in Portage, MI is seeking a Sr. Contact Center Manager to lead our Contact Center, aligning operations with strategic goals and delivering exceptional member service. You will coach managers and frontline staff, optimize processes, monitor KPIs, and drive continuous improvement in a fast-paced financial environment. Strong leadership, analytics, and compliance knowledge are essential as you partner with senior leadership to enhance member experiences and engagement while #J-18808-Ljbffr Kalsee Credit Union
Vacancy posted 4 days ago
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Brooklyn, NY2 days ago
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