Department Manager

Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation for over 95 years! We have 50+ U.S. offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our values represent who we are and what we stand for. They are never situational or circumstantial – they are always and forever. Our core values are R.I.S.E.: Respect, Integrity, Service, and Excellence. Department Manager – Tucson, AZ In this role, you will oversee the department, ensuring projects are delivered on time, within budget, and to the highest customer satisfaction. If you have a passion for managing teams, improving performance, and leading projects to success, we want to hear from you! Responsibilities Manage day-to-day operations of the department Develop and manage skilled field technicians/installers and office personnel with a common goal of providing top-level service while minimizing labor costs and maximizing profit Ensure projects are completed timely, efficiently, below budget, and to the satisfaction of our customers Proactively address and manage customer interactions to ensure a positive experience, even when delivering difficult news Hold department budget and P&L responsibility, effectively controlling labor and material costs Improve individual performance of the field force through daily, monthly, and yearly performance reviews Assist with hiring, training, and developing new employees Other duties as assigned by manager Job Requirements Bachelor’s degree preferred Supervisory or managerial experience in a company that fixes, repairs, or installs equipment/products preferred Excellent communicator, highly organized, with good mechanical aptitude Capability to manage and develop skilled field technicians/installers and office personnel focused on minimizing labor costs and maximizing profit Valid driver’s license and good driving record Benefits Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating holidays: Up to 2 per year Competitive compensation, including annual performance evaluations! 401(k) retirement plan with employer match! Company-paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) #J-18808-Ljbffr