Senior WFM & Forecasting Strategist
Local-Government-Federal-Credit-Union
Local Government Federal Credit Union in Raleigh, NC is seeking a Senior Workforce Management Analyst. This position focuses on forecasting, staffing optimization, and capacity planning to enhance service delivery. The ideal candidate will have extensive experience with workforce management in a contact center and be proficient in Genesys Cloud CX. The role requires strong analytical skills and the ability to thrive in a dynamic environment. A competitive benefits package and opportunities for advancement are provided. #J-18808-Ljbffr Local-Government-Federal-Credit-Union
Vacancy posted 1 day ago
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