Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

As an Customer Relations Representative - State Farm Agent Team Member for Michael Casseri - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification

Promote successful and long-lasting customer relations.

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

Experience managing client relationships is preferred

Interest in marketing products and services based on customer needs

Excellent communication skills - written, verbal, and listening

Dedicated to customer service

Able to anticipate customer needs

Able to effectively relate to a customer

Compensation: $41,000.00 - $75,000.00 per year

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.

Our office is located in Williamsville/Cheektowaga.

I have been a State Farm agent since 2005.

We currently have 6 team members at our agency.

Our agency has received awards including: Ambassador Travel and Legion of Honor

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.