Counter Sales

Counter Sales

On site in Phoenix, AZ

Our client is a well-established distributor serving contractors, builders, and skilled trade customers with the products and branch support they need to keep projects moving. They are hiring a Counter Sales professional who enjoys customer interaction, thrives in a hands-on branch environment, and takes pride in delivering fast, accurate service. This is a strong opportunity for someone who wants to blend sales support, order coordination, product guidance, and day-to-day branch teamwork in a role that directly impacts customer loyalty and branch performance.

This Role Offers

• Stable, on-site opportunity with a customer focused branch team
• High visibility role with direct impact on daily customer experience
• Variety in the workday across sales support, order processing, inventory awareness, and branch operations
• Opportunity to build strong relationships with trade customers and become a trusted resource
• Team oriented environment where reliability, responsiveness, and follow through matter

Focus

• Support walk in customers, process orders, and keep the sales counter moving efficiently
• Answer product questions, confirm availability and pricing, and recommend related solutions for contractor and trade customers
• Coordinate closely with warehouse and branch teammates to fulfill pickups, returns, and special requests with accuracy
• Keep the sales floor, counter area, and nearby inventory organized, stocked, and ready for customer traffic
• Handle order changes, returns, and documentation carefully while following branch procedures and cash handling standards
• Spot inventory gaps or service issues early and communicate them to leadership so customer commitments stay on track
• Contribute to a team first environment by helping with incoming calls, order pulling, and general branch support when needed
• Maintain a safety minded approach while working around materials, equipment, and active warehouse operations

Skill Set

• At least 1 year of experience in client interaction, inside sales support, retail/branch operations, or serving construction and trade professionals in a supply environment.
• Excellent interpersonal abilities with a customer-first mindset and a collaborative team attitude.
• Comfortable learning product lines, using order entry systems, and navigating a fast-paced trade environment
• Ability to stay organized, manage multiple priorities, and maintain accuracy under pressure
• Confidence solving customer needs, making recommendations, and supporting repeat business
• Dependable judgment around procedures, documentation, and day-to-day branch operations
• Able to lift materials, stay on your feet for much of the day, and work safely in a warehouse linked setting
• English communication skills, both written and verbal

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