Sales Operations Manager

Be a part of a revolutionary change!

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.

This position sits with our Swedish Match affiliate.

The Sales Operations Manager role is a critical role in our high-performing sales team. This candidate is responsible for coordinating multiple commercial activities for our account teams to speed execution of Account Sales Initiatives to efficiently grow operating profits and revenues year to year. He/ she serves as the main contact between the account team and corporate office resources. He/ she is self‑motivated to achieve their personal best every day while creating an environment where cooperation, credibility, candor, consistency and a commitment to exceptional performance exists.

Your ‘day To Day’

• Coordination of reset planning and logistics for assigned accounts.
• POG planning and execution of PMI U.S. portfolio which requires knowledge of POG software
• Coordination of multiple retail facing activities such as monthly chain pricing communication and execution across multiple states of accounts store locations.
• Coordinates pricing surveys and validation of Day 1 price execution across all stores in an account in coordination with the field sales team.
• Manages and completes forms required by retailers to ensure new item set up, ordering of signage and other retailer specific processes and platforms across assigned accounts.
• Validates and ensures submission of payments to retailers based on performance, including but not limited to promotion payments, position payments, digital loyalty, space and merchandising agreements.
• Maintains and ensures accuracy of accounts’ ship list to enable pricing, equipment and signage distribution.
• Collaborates with retail team to ensure appropriate coverage to support account team initiatives.
• Serves as point person to facilitate insights and reporting to support the account team’s needs to achieve account sales initiatives, working closely with corporate resource teams.
• Provide execution based metric reporting such as vacancy coverage, call coverage, and chain outlet count as needed by account team.
• Actively participates in a culture that values collaboration, credibility, candor, consistency, acting with integrity, and a commitment to exceptional performance.

Who We’re Looking For

• Bachelor’s degree (BA, BBA, or BS) or equivalent relevant work experience required.
• Minimum three years’ experience in Account Management and/or wholesaler management required.
• Proven ability to communicate with impact in written and verbal. Good presentation development and delivery skills are mandatory.
• Strong analytical skills.
• Proficient in Spaceman/ JDA software
• Strong understanding and utilization of resources such as:
• Microsoft Outlook, Power Point, Excel, Word
• MSA data
• CRM (MAFs, store lists, trade programs, campaigns, customer contact information, authorized items)
• Syndicated data
• Ability to prioritize and manage multiple accounts.
• Legally authorized to work in the U.S.

What we offer

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

Annual Base Salary Range: $75,000 to $100,000

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal‑age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke‑free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit and

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