Housekeeping Manager

## Housekeeping ManagerApplylocations: Cashiers, NCtime type: Full timeposted on: Posted Todayjob requisition id: JR100280**It's fun to work in a company where people truly BELIEVE in what they're doing!** We're committed to bringing passion and customer focus to the business.82 White Owl LaneCashiers, NC 28717The Housekeeping Manager is responsible for overseeing all cleaning operations of rooms, common spaces, public areas, linen, spa and operations center. The Executive Housekeeper is responsible for the entire interior of the property from cleanliness to maintenance and design. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Motivate staff and maintain positive staff attitude • Supervise housekeepers to clean all rooms, common spaces, public areas, spa, linen and operations center. • Personally inspect the cleanliness of each listed above • Train supervisors to inspect all areas • Lead Room Quest with the Interior Designer • Communicate and follow up on all issues with Interior Designer and Maintenance Manager • Ensure all interiors match the room catalogs for furniture placement • Maintain carpet in all interiors to be free of dirt, soil, stains and replace as needed • Oversee pantry stocking in all areas • Organize daily room cleans • Maintain linen quality and quantity • Ensure all “turns” are ready for arrival by 4pm • Ensure all make ups and turndowns are completed while the guest is out of the room • Ensure all fixtures and furnishings kept in good condition • Report all maintenance issues in a timely manner • Plan and schedule staff according to occupancy and budget • Purchase supplies, amenities and linen as needed • Understanding of PAR levels and internal ordering procedures • Oversee training of new employees • Develop supervisors to improve management skills • Handle all administrative duties of the HSKP department • Understand housekeeping budget and scheduling procedures Must comply with all company policies and procedures. To perform the essential functions of this position regular and consistent attendance in required. Must be able to work well with other Team Members, Managers and interact with our guests. SUPERVISORY RESPONSIBILITIES • Directly supervises the Housekeeping Supervisors and the Housekeeping Team Members • Assist Housekeeping Managers EDUCATION and/or EXPERIENCE • High School Diploma or equivalent • At least 2 years’ experience in housekeeping management required LANGUAGE SKILLS • Must be able to communicate effectively with guests, managers and team members MATHEMATICAL SKILLS • Basic knowledge and understanding of math • Must understand budgets and be able to read and understand P&L statements, scheduling tools and CPOR management REASONING ABILITY • Must be able to understand scheduling, purchasing, inventory and stock • Must be able to think quickly • Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals PHYSICAL DEMANDS • Must be able to stand for long periods of time • Must be able to lift up to 50 lbs. WORK ENVIRONMENT • Housekeeping office, guest rooms and common areas of property • Must be able to work outdoors in all weather conditionsHigh Hampton, listed on the National Register of Historic Places, has inspired residents and guests to connect with nature and each other for 96 years. Amenities at this 3,600-foot elevation, 1,400-acre property include a myriad of seasonal events, a scenic mountain golf course redesigned by Tom Fazio, five tennis courts, 15-miles of hiking trails, a 35-acre private lake for swimming, boating, fishing and other water-related activities and top-notch high-country cuisine.From ensuring our guests have a memorable stay to providing renowned cuisine, High Hampton provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education. High Hampton is an Equal Opportunity Employer. #J-18808-Ljbffr