Accounts Receivable Accountant

World Emblem is recognized as one of the world's leading designers and manufacturers of custom embroidered, sublimated, and screen-printed emblems, badges and patches. Additionally, World Emblem is also a major supplier of transfers, appliqus, direct embroidery and screen-printing on apparel, reflective emblems, fire retardant emblems, high visibility striping, name badges and a myriad of other decorations for apparel all customized with your logo. With 9 locations worldwide and 5 of those strategically placed across the United States, World Emblem is conveniently located to bring your brands to life. We are a fast-growing company in the design and manufacture of custom embroidered, direct embroidered and screen-printed emblems.

JOB SUMMARY

The Accounts Receivable Accountant ensures customers receive invoices accurately and on time, monitors credit terms, and collects all receivables by or before the due date. This role independently investigates and resolves billing issues, provides exceptional customer service on all invoice-related inquiries, and ensures credit card transactions are properly processed and recorded. Role ensures proper postings to General Ledger.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains accurate records of customer accounts, collection activities, AR aging and communications.
• Communicates with customers to ensure timely payments within terms.
• Understands General Ledger Accounting as it relates to Accounts Receivable, Revenue Recognition and Cash Application in accordance with GAAP.
• Ensure invoices are distributed promptly and accurately in accordance with company terms.
• Investigate and resolve billing discrepancies and system errors independently.
• Assists in preparing collection reports and metrics for management review.
• Collaborate with the accounting team to support month-end close activities.
• Perform other duties and projects as assigned to support department goals.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5 or more years of accounts receivable experience in B2B or high-volume environments.
• General Ledger experience and understanding of AR accounting.
• Proven success negotiating payment plans and resolving customer disputes.
• Proficiency in Microsoft Excel and reporting tools.
• Experience with ERP systems, preferably Business Central.
• Knowledge of credit card, ACH, and payment processing systems.
• Strong organizational skills with attention to detail and data accuracy.
• English speaking.
• Ability to manage multiple priorities and meet deadlines.
• High level of integrity and professionalism.
• Clear and effective written and verbal communication skills.
• Ability to collaborate effectively across departments.
• Resilience and stress-management skills in high-pressure situations.

EDUCATION/EXPERIENCE

• Bachelor's degree preferred, with Accounting Emphasis.
• Equivalent 6-8 years of progressive collections experience required.

LANGUAGE ABILITY

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information to clients and upper management.

Ability to speak fluently and write in English.

World Emblem is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
World Emblem is proud to be a drug free workplace. All applicants will undergo a criminal background check, pre-placement drug screen, and are in compliance with E-Verify