Field Service Engineer II - PVD Semiconductor

About the Role: This position performs support of high vacuum equipment for PVD and related robotics. Understanding of vacuum technology is helpful, general practices and procedures within the semiconductor field and apply these skills to perform field service duties in a customer's clean room. Position will also provide on-call technical support, which may require off shift work. This position requires full-time presence at your assigned office(s)/worksite(s)/territory. Location: Boise, ID. We are providing the anticipated hourly rate for this role: $29.20 - $43.73. Your Impact Responsible to monitor, inspect, set up, calibrate, and maintain semiconductor process equipment in the field to prevent equipment downtime Troubleshoot hardware and software related issues and implement solutions Collect data for software related issues and discuss with headquarters in Japan Accurately document all maintenance activity and provide field service reports Install equipment control software and maintain record of software revision history Participate in the installation of equipment at customers' sites Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work Provide training and assistance to customer engineering team Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees Escalate serious or complicated repair problems to senior level team members Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. NOTE: The position requires working a 12 hour day shift on a compressed schedule, alternating between three-day and four-day work weeks. About You: The Skills & Expertise You Bring Typically requires general education and/or vocational training plus 1 to 2 years of related experience. Associate’s degree or equivalent experience required (Bachelor’s preferred) plus 2-3 years experience. Candidates without AS or BS may be considered with equivalent experience in the same field. Multi chamber cluster systems and robotics experience is highly preferred. Ability to understand electrical and mechanical drawings for troubleshooting. Experience with PLC and other software applications is a plus. Ability to work independently following 3-6 months of on the job training. Must have analytical skills for problem analysis and resolution. May require upwards of 25% car, air and overnight travel (valid driver's license and acceptable driving record necessary). Decide on problem solving roadmap and follow methodical means to resolution. Decide and recommend spare and consumable parts for preventive maintenance and repairs. Job will require international travel for training. Valid driver's license and acceptable driving record necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies. Requires ability to work flexible shifts, including compressed shifts as needed to meet customer requirements. Requires ability to lift approximately 50 lbs. Bilingual communication skills helpful but not required. (Japanese/English) Substantial amount of standing, walking, typing, grasping, talking and hearing. Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder. Worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses). Work environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways. Work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr