Agile PLM Support Engineer

Agile PLM Technical Architect

Guide the business in developing requirements that fit well with Agile PLMs out of the box capability

Elaborate and map business requirements into functional and technical solutions

Serve as an internal subject matter expert (SME) for all Agile PLM system modules

Conduct feasibility analysis, solution design, and driving the implementation of new functionality

Own the Agile PLM system in terms of system configuration, solution and development

Cross train internal IT team on Agile features, functionality and integrations

Coordinate with business users and development teams to work towards an efficient solution based on acceptable trade-offs

As a lead technical architect for the Agile PLM solution work with internal and external technical teams, other PLM team members and the DBA team on all technical solutions

Responsible for the day to day support and administration of the PLM system. Creating user accounts, setting roles/privileges, configuring secured access for external users, conducting user training, generating EC Metrics

Identifying, supporting, and resolving PLM system, or custom program level bugs, and helping in stabilizing the process or tool

Provide guidance to develop the PLM application strategy and enhancement roadmap

Can lead planning, design, implementation, and upgrades of PLM infrastructure; can ensure performance monitoring and diagnostics are in place

Define integrations, customizations and configurations to achieve/support product development and supply chain business objectives and increase operational efficiencies

Develop data conversion and system implementation and upgrade plans

Responsible for development of enhancements and implementations, debugging system level code of SDK based business applications

Develop user test plans to assure that developed solution satisfies business requirements including, but not limited to developing test scripts, setting up test data, and assisting with activities