Resident Care Aide

GENERAL JOB DESCRIPTION Reports to: Social Services Director Department: Social Services FLSA Status: Non-Exempt Employment Status: Full-Time Position Title: Residential Aide Position Status: Essential Location: Queens, NY 4 position in Corona 7 positions in Long Island City Home/Life Services Inc. established in 1995, is a community-based, human services organization committed to improving the economic and social health of families impacted by homelessness. Operating from a client centered perspective, Home/Life provides a safe and therapeutic environment that supports the social and economic independence of its families served. By developing and implementing innovative services and programs within our Families with Children’s facilities, we provide case management and job counseling, as well as help our families access the economic housing support that allows them to enter and stay in permanent housing. Under the direction of the Social Services Director, The Residential Aide develops meaning and trusting relationships with clients. The Residential Aide coordinates client’s access to support resources in order maximize their potential and aid in their independence for their re-integration into the community. DUTIES AND RESPONSIBILITIES The responsibilities of the Residential Aide include but not limited to: Administrative: Assists with scanning client files into the Network Attached Storage (NAS) upon client’s departing from shelter Programmatic Achievement: • Assists with escorting clients to support service appointments • Assists the Social Services Department and other facility personnel as requested. • Collaborates with the social services department to use empowerment and recovery-oriented approaches with clients and groups. • Inspects rooms for cleanliness before clients enter the facility • Must bag and tag clients’ belongings when left behind or assist if client is physically handicapped and requires assistance • Report all inconsistencies with food deliveries to the appropriate operation supervisor and program director • Adhere to the dress code policy for uniformed personnel and maintain a clean, neat, and professional appearance at all times • In the event of an emergency, Essential Personnel are required to report to work as scheduled Duties and responsibilities are subject to change based upon assessment of company needs SKILLS AND QUALIFICATIONS • High School diploma or equivalent required • Experience with behavioral health services preferred • Must be able to communicate effectively (verbally and in writing) • Must have a valid food handler certificate • Must have strong interpersonal skills and the ability to work as a part of a team • Must be organized and technologically savvy • Bilingual English/Spanish is also preferred