Receptionist/Administration

Bayside Health is a public health service delivering high‑quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026. Permanent part‑time position at 30.8 hours per fortnight HS1 classification Allied Health Services – Alfred Hospital

DEPARTMENT

Alfred Allied Health is a shared area where all allied health departments are co‑located. The departments include nutrition and dietetics, speech pathology, clinical psychology and neuro psychology, physiotherapy, patient and family services (social work) and occupational therapy.

POSITION SUMMARY

The Administrative Support and Receptionist role works closely with a diverse range of clients, carers, health professionals and external agencies across Alfred and Caulfield Hospital. This is a multi‑skilled support position that provides a clinical interface between patients/carers attending the Allied Health precinct and Allied Health staff. The position involves the provision of professional administrative, reception, telephone and secretarial functions within Allied Health.

KEY RESPONSIBILITIES

Reception, telephone and financial support Providing prompt and professional telephone, reception and administrative services for clients, carers, health professionals and external organisations. Making and managing interpreter bookings for patients/carers. Screening and directing phone calls, enquiries and facsimile transmissions to appropriate services. Providing administrative support to allied health departments. Maintaining reception area, display boards and ensuring up‑to‑date accurate information is displayed. Reconciling petty cash, expenses and hire‑equipment fees to maintain accurate financial records. Supporting the use of Cerner Scheduling and assisting with administrative processes within the scheduling system as required. Utilising Cerner Scheduling to book interpreter appointments for patients and families. Providing administrative support to the Occupational Therapy Driving Assessment Program, specifically through management of fees payable. Supporting the Administration Officer and Allied Health Managers as required.

BENEFITS

Salary packaging & novated leasing through Maxxia Flexible health insurance coverage through HCF Health Insurance On‑site car & bike parking opportunities, deducted pre‑tax (subject to availability) Fantastic on‑site fitness facilities at The Alfred through ProSport health and fitness Childcare services at The Alfred managed by KU Children’s Services We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds. #J-18808-Ljbffr The Alfred Foundation