Receptionist - State Farm Agent Team Member

Responsive Recruiter

Benefits: Simple IRA, bonus based on performance, competitive salary, flexible schedule, opportunity for advancement, paid time off, training & development.

About Our Agency: Before becoming a State Farm agent, I spent four years on active duty in the U.S. Marine Corps followed by several years in law enforcement experiences that shaped my commitment to service, discipline, and doing things the right way. I began my career with State Farm on January 1, 2016, after completing my education at Christian Brothers University, earning a Master of Operations Management from the University of Arkansas, and an MBA from Dowling College. I'm married with two teenage daughters who keep us busy with school and church, and outside of work I enjoy cooking, traveling (especially finding a great deal), and spending time outdoors. Our agency is supported by three full-time team members and two office dogs, and we take customer service seriously working hard to help people understand their coverage and feel confident in their decisions. We value work-life balance, which is why we operate on a Monday-Friday schedule that wraps up around 4:30 p.m. each day. Team members also enjoy paid time off and a retirement plan with a 3% company match. If you're someone who values service, teamwork, and balance, this is the kind of office where you can build a meaningful career while still enjoying life outside of work.

Role Description

Phillip Gooch - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $60,000.00 per year

Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Phillip Gooch - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Cordova, TN.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.