Campus Coordinator (62749)

Campus Coordinator

California Santa Ana USC - Santa Ana, CA 92705

Overview

Salary Range $20.00 - $25.00 Hourly Category Career Services

Description

US College is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - it's an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.

We are currently seeking a Campus Coordinator to join our team at our Victorville Campus. In this position you will be responsible for managing on-campus responsibilities included but not limited to; monitoring UGA loan payments, taking student cash payments, bank deposits, daily batching, NHA scheduling, tracking and proctoring; CPT state licensing, answering phones, ordering supplies, books and scrubs.

Essential Duties and Responsibilities

• Complies with all federal, state, accreditation and institutional policies and procedures.
• Monitoring UGA loan payments to ensure students are current with their payments.
• Work with collection team to clear alert notices for past due amounts.
• Prevent students from moving forward with program until account is current.
• Audit Admissions files for loan accuracy.
• Assist Admissions Representatives with completion of student files, gathering and uploading documents to campus CRM.
• Cross trained in Admissions to handle transfer calls from call center.
• Give campus tours to prospective students when needed.
• Take cash payments from students and adjust UGA loans accordingly.
• Daily payment batching and bank deposits
• Directly responsible for the ordering and inventory fulfillment of all campus book, uniform and supply orders.
• Ordering marketing material for campus
• Act as front desk person, answering incoming calls and handling walk-ins.
• Monitor and track NHA by ensuring that each student meets the following criteria BEFORE the test can be taken:
  • Utilized the maximum study materials and practice tests on the NHA website
  • Academic file is complete
  • Has 50 draws completed (or very close to it)
  • Is current on their UGA payment
  • Completed externship
• Proctor NHA exams every Friday and one Saturday of the month.
• Enter NHA results into Transcript.
• Upload NHA certificates to Transcripts for each student.
• Place copies of NHA certs in binder campus binder.
• Track fails and no-shows, ensuring each student that completes extern takes and passes the NHA test.
• Upload all academic, externship and NHA documents to Transcripts and request completion certificate.
• Monitor and track CPT licensing by ensuring that each student meets the following criteria BEFORE the licensing is requested/submitted to the state:
  • Completed externship
  • Academic file complete
  • Completion certificate signed by CPT director
  • Student is current on their UGA payment
• Monitor and respond to state issued licensing deficiencies and update licensing results in Transcripts.
• Order state CPT license for each eligible student within one to two weeks of completion.

Qualifications

• High school diploma or equivalent required

• One to three years related experience, or equivalent combination of education and experience.

• Ability to effectively manage multiple priorities.

• Commitment to quality.

• Able to meet KPIs as assigned

• Ability to define problems; collect data; establish facts; and generate alternative solutions.

• Ability to effectively present information and respond to questions from top management, colleagues and students.

• Strong interpersonal and communication skills.

• Strong Excel skills

• English will be the primary language used; bilingual abilities useful, but not required.

We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.

If changing students lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!