General Manager (Fashion Square)

General ManagerAs one of the leading online fashion brands, Princess Polly Retail Stores are nothing short of exhilarating! We create world-class in-store customer experiences, build brand loyalty, host influencer events, and drive sales through client relationships. We are looking for a General Manager to lead a passionate, skilled and innovative team that is obsessed with making an outstanding impression on every person who walks through the door.Our General Manager is an inspiring and nimble leader who is passionate about creating memorable customer and team experiences. They lead by example, not by explanation, and they know the culture and identity of their team will reflect their leadership. That's something they take seriously.The best General Manager is authentic, autonomous and accountable. They're creative, collaborative critical thinkers who care more about getting it right than being right, and they're committed to building a healthy, sustainable and transparent workplace where their team can thrive.What You'll DoOwn the full performance of your store, setting the standard for customer experience, team culture and commercial resultsLead, develop and empower a team of 5+, building future leaders and a crew that genuinely loves coming to workTurn feedback from your team and customers into clear action plans that keep the business improvingDrive sales through client relationships, clienteling and unforgettable in-store momentsOversee inventory accuracy and stock flow using RFID, keeping the floor full, fresh and shoppableManage scheduling, payroll and HR administration with precision and fairnessJuggle multiple projects at once, staying calm, organized and solutions-focused in a fast-paced, high-growth environmentWho You AreA proven leader with 3+ years' experience managing a team of 5 or moreA natural problem solver who troubleshoots quickly and thinks on your feetA motivated self-starter who doesn't wait to be told what to doA relationship builder who earns cooperation and gets results through collaborationAn owner, through and through. If something isn't working, you fix itExperienced with RFID inventory managementFamiliar with Shopify POS (preferred), comfortable in Microsoft Office (preferred) experience a plusWhat's In It For YouThe chance to shape the culture and identity of your store from the topCompetitive salary, killer wardrobe perks and a team that celebrates individualityReal career growth as our retail fleet expandsA fast-paced, creative environment where your ideas turn into actionCompensation Range$95K-$105K annuallyWe offer a package that can only be described as best in class within the retail space today!Amazing Employee Discount Program (40%)Company Sponsored Medical (HMO & PPO Options), Dental, & Vision PlansCompany Paid Life, Short Term Disability, Long Term Disability, & Employee Assistance Plans401(k) Program (100% Match Up to 5% of Pay)Individual & Team Based Leadership Development ProgramsPositive Company Culture that Celebrates both Personal & Company Milestones15 Vacation Days + 10 Sick Days + 10 HolidaysStrong commitment to Diversity, Inclusion & Belonging strategy including leader training emphasizing inclusion to make team members feel seen, heard, represented, and supported as well as employee opportunity to join the Diversity and Inclusion Committee.Aside from the amazing array of tangible benefits and perks, Princess Polly offers you the chance to make an impact on a fast growing, global business. You have the opportunity to pursue your passion and plan your own future as part of our team!Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.What are you waiting for? Come experience something different and amazing in the online fashion space!