Managing Solution Architect

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

ServiceNow Senior Program / Project Manager
Remote Role
3 Months Contract

Description: Managing Solution Architect ServiceNow Senior Program and Project Manager
Client is seeking a skilled ServiceNow Senior Program / Project Manager with strong customer relationship skills and knowledge of ServiceNow leading initiatives and related experience to join our dynamic solutions team.
Candidates may be based in USA.

Role and Accountabilities:

• This opportunity will suit a motivated Senior Program / Project Manager with a demonstrated record of leading ServiceNow initiatives and successfully building client relationships and contributing to account growth and health.
• The successful candidate(s) will be responsible for, but not limited to, the following duties:
• Manage the full lifecycle of the ServiceNow implementation project, from initial planning and design to deployment and post-implementation support.
• Develop detailed project plans, including scope, timelines, resource allocation, and budget management.
• Lead and motivate project teams, ensuring effective collaboration and communication across various departments and technical disciplines.
• Implement project management best practices, utilizing both Agile and Waterfall methodologies as appropriate.
• Proactively identify project risks and issues, developing and implementing effective mitigation strategies.
• Ensure that the project meets all quality standards and aligns with the clients business objectives and IT strategy.
• Co-Leading Project Managers for Financials, Budgets, Resources
• Co-Leading Governance for multiple projects

Qualifications:
Skills and Experience Requirements:

• Bachelors degree in IT, Business, or a related field.
• Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred.
• A minimum of 4-6 years of experience in project management, with specific experience in managing ServiceNow implementations.
• Strong knowledge of project management principles, methodologies, and tools.
• Experience in managing end-to-end IT service management projects, including system migrations and integrations.
• Excellent organizational, communication, and leadership skills, with the ability to handle multiple tasks simultaneously under tight deadlines.
• Familiarity with ITIL processes and a solid understanding of IT infrastructure and operations.
• Strategic Portfolio Management (SPM) expertise
• Ability to lead SPM workshops, gather requirements, and create user stories

Preferred:

• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong presentation development and Customer Presentation skills
• Successful teamwork experience & demonstrated leadership abilities.
• There's never been a more exciting time to work at - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands.
• This transformation builds on our long-standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers.
• Our focus now is ensuring we address the challenges of those customers in todays FAST IT and digitally focused technology landscape.
• The opportunity to architect, design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
• Unrivalled investment and training in you and your career
• Stimulating environment offering ongoing learning opportunities

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.