Technology Governance Program Business Analyst

Company Overview NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now. Job Description This role will work directly in Governance, Compliance, and Enablement with the Platform Engineering and Automation teams. A business analyst in the Technology Governance program is expected to lead issues as they arise, and apply a solid understanding of technical concepts within the assigned technology segment, while also maintaining the ability to build a coherent narrative to successfully explain the issue to a non‑technical audience. This role will collaborate with and support teammates across the technology organization including corporate governance and risk teams, and make recommendations for process, metric and reporting improvements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Enablement: Conduct comprehensive coaching to drive compliance, best practices, and higher code quality across application delivery teams within Truist. Compliance Monitoring: Monitor and track regulatory changes, ensuring that the organization remains compliant with all relevant laws, standards, and industry regulations. Policy Development: Lead the development, implementation, and revision of corporate standards and procedures to align with policies, best practices, and compliance requirements. Audit Support: Collaborate with internal and external audit teams, providing documentation and evidence as needed to demonstrate compliance and adherence to governance standards. This role spans from issue intake, investigation, and remediation plan development, through issue remediation and resolution narrative development. Issue Management: Develop and maintain issue response plans to effectively address and mitigate compliance violations. Training and Awareness: Develop and deliver training programs to educate employees on governance, risk, and compliance matters, fostering a culture of awareness and accountability. Reporting: Gather data to create automated and ad‑hoc reports for management and stakeholders summarizing issue assessments, compliance status, and recommendations for improvement. Basic Qualifications Bachelor's degree or equivalent experience required. Minimum of 3 years of experience as a business analyst, demonstrating a solid understanding of technical concepts and the ability to explain issues to a non‑technical audience. Self‑starter, with strong project leadership skills and the ability to actively listen to stakeholders. Creative problem‑solving mindset required, for both overcoming technical issues as well for navigating organizational labyrinths to find appropriate solutions. Analytical and organizational skills, as well as communication and presentation skills (including reporting and analytics). IT governance and compliance experience/exposure. Preferred Qualifications Master's degree preferred. Prefer a combination of a Bachelors degree in a fine arts discipline (English, History, etc.) and a Master's degree in a technical discipline (Computer Science, Math or Statistics, Engineering, etc.) – or vice versa. Knowledge of Platform Services Technology principles and tools, specifically CI/CD. Experience with audit processes in financial organizations. Project management certification. ITIL Certification. COBIT Training. Agile certification. Compensation Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $60–$70 per hour. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr NTT DATA North America