Travel Coordinator

Travel Coordinator

Contour Aviation Headquarters - Smyrna, TN

Overview

Position Type: Full Time Job Shift: Any Education Level: High School Travel Percentage: Negligible Category: Transportation

Description

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Key Responsibilities

• Manage and coordinate airline, hotel, rental car, ground transportation, and related travel arrangements for crewmembers, management personnel, and other company travelers as assigned.
• Coordinate all training-related travel arrangements for pilots, flight attendants, maintenance personnel, and other company employees.
• Manage advance travel bookings for scheduled airline operations.
• Assume responsibility for travel arrangements beyond 48 hours.
• Monitor future travel requirements and proactively identify booking needs and conflicts.
• Maintain accurate travel records and itineraries.
• Coordinate with Crew Scheduling, Flight Coordination, Training, Maintenance, and operational leadership.
• Research and secure efficient and cost-effective travel options.
• Assist with irregular operations by rebooking future travel accommodations.
• Serve as the primary point of contact for training travel logistics.
• Maintain relationships with travel vendors.
• Provide excellent customer service.
• Keep Expense Reports up to date in accordance with internal guidelines.
• Ensure compliance with company travel policies.
• Other duties as assigned by management.

Qualifications

• Be at least 18 years of age.
• Be authorized to work in the United States and able to travel in and out of the United States.
• Must have a valid driver's license and good driving record.
• Possess high school diploma or GED equivalent.
• Must understand, read, and write English.
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset
• Possess strong leadership and organizational skills.
• Must have well-developed people skills and ability to work with a variety of personalities.
• Able to coordinate multiple priorities and meet deadlines.
• Able to handle interruptions and work in a fast-paced environment.
• Maintain strong attention to detail.
• Be self-motivated and able to motivate others.
• Effective decision maker and problem solver.
• Excellent communication skills both written and verbal delivered with tact and professionalism.
• Work independently or as part of a team.
• Able to pass a 10-year work history review and submit to criminal background and fingerprint checks.
• Able to work nights, weekends, holidays, and varying schedules.
• Operational knowledge of laptop and desktop computers, working knowledge of Microsoft SharePoint, Word, Excel, PowerPoint, Adobe Acrobat, or related presentation programs. Operational knowledge of Outlook is required. Competency with internet navigation is also required.
• Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
• Prior experience in aviation operations, airline travel coordination, crew scheduling, corporate travel services, or Part 135 operations preferred.