Claims Coordinator

The Coordinator team is committed to achieving results by supporting goals and initiatives of the Claims Management Department and providing administrative assistance to management, general liability claims examiners and property claims examiners. The team is primarily responsible for timely and accurate new claims set up and working with business partners on behalf of Examiners, as well as preparation of claims documents and correspondence, processing of claim and expense payments, and maintenance of department electronic filing. Additionally, the team is responsible for daily check processes and any other tasks assigned by the department management team. Essential Functions Intake and initial set up of claims for property and/or general liability claims Process loss and expense payments in collaboration with the Claims Supervisor Daily check processing, including reconciliation of checks Format and distribute coverage letters Filing Maintenance Assist with department vouchers ISO Claim search weekly reports and inquiry distribution for general liability ISO only subrogation claims for property Maintain relationships with all departments within HAI Group’s Insurance Operations Assist with monitoring, ordering and maintaining department supplies Provide support to the claims management team and examiners where needed Provide support for external partners including policyholders, governmental agencies, insurance broker’s, agents and other business partners, where needed Knowledge, Skills, Abilities Flexible and adaptive Present a positive and professional image of the companies Ability to quickly assimilate and practically utilizing new information Accommodate own actions to the demands of others Ability to work effectively as part of a team Critical thinking Adapt to standard procedures and established work patterns Communicate in written and oral mediums effectively Dependable, follows through Ability to complete tasks in a timely manner with supervision commensurate with experience level Time management Job Requirements High school diploma 1+ years’ experience in an administrative role in a corporate environment Microsoft office application experience Knowledge of insurance operations Minimum one year experience in claims handling environment, preferred Property and Casualty (P&C) claims administrative experience, preferred Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Must be able to be on-site for two weeks for training upon hire in our Cheshire, CT office Work Environment and Physical Demands Inside climate-controlled office building Prolonged sitting and using a PC Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Department Overview The HAI Group Claims Department provides expertise and guidance to HAI Group members and insureds. We partner with our constituents to solve complex problems and facilitate favorable solutions. The team has deep subject matter expertise on the claims process and its financial impact to the insurance business and our insured’s operations. Our goal is to achieve excellence using conceptual and critical thinking to serve the customer and add value to the partnership. We collaborate with our members and insured’s to make the most appropriate business decisions that assure timely, fair and favorable resolution of claims. The team works closely with all other departments within HAI Group’s insurance operation to coordinate a high level of service to our members and insureds. Company Overview HAI Group® [1] is the nation’s leading property-casualty insurance company founded by and dedicated to affordable housing organizations. While we are recognized as a pioneer of affordable housing insurance programs, insurance is not our only strength. We protect, preserve, and promote the sustainability of affordable housing with an array of products and services that support the challenges housing organizations face. HAI Group offers risk control and consulting services, professional development through the Housing Training Institute, and industry research and data through the Public and Affordable Housing Research Corporation. Headquartered in Cheshire, Connecticut, HAI Group has earned national and regional recognition for its workplace culture and employee experience. Visit our Careers page for a full list of HAI Group workplace awards and recognition. Cultural Objective HAI Group contributes to a culture that creates a safe and healthy working environment and a space of inclusiveness and belonging for all by: exceeding our customers’ expectations, working collaboratively across the organization, embracing diversity, and demonstrating mutual respect and empathy. HAI Group Benefits and Perks Bonus program eligibility Annual merit increase program Outstanding 401(k) plan with match and additional non-elective company contributions Generous paid time off including paid volunteer days and holidays Medical, vision and dental Insurance Company paid life, AD&D, short-term disability, and long-term disability coverage HSA, and Health and Dependent Care FSA options On-Site wellness: Full gym and locker rooms, private wellness room (featuring a massage chair, lounge area, vibration plate, and a refrigerator, with accommodations for use as a private lactation space), wellness initiatives, outdoor basketball and tennis/pickleball courts, walking trail, picnic pavilion area Tuition reimbursement and student loan repayment program HAI Group is an Equal Opportunity Employer. HARRG Inc., reserves the right to fill this position at a level above or below the level included in this posting. HAI Group works a hybrid schedule with an in-office requirement in our Cheshire, CT office on Monday, Thursday, and Friday of each week. Greater Hartford, CT - Targeted Pay Range $24 - $28 USD As set forth in HAI Group’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. #J-18808-Ljbffr