Coordinator, Operations Strategy

Coordinator, Operations Strategy, Pandora AME Operations

As the largest jewelry brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.

About the Team:

In this role you will provide coordination and administrative support to the Supply Chain & Operations leadership organization, with a primary focus on enabling the effective execution of strategic priorities, leadership routines, business planning, and operational initiatives.

As Coordinator, Operations Strategy, you will partner closely with the VP, Americas Omni Operations, the Senior Manager, Strategy & Projects, and the broader Operations leadership team to keep leadership routines, communications, projects, travel, meetings, and business planning activities organized and moving forward.

Your Role as Coordinator, Operations Strategy:

• Coordinate complex calendars and meeting schedules for the Supply Chain & Operations leadership team, including prioritizing needs and resolving scheduling conflicts.
• Coordinate domestic and international business travel, itineraries, meeting logistics, and related arrangements.
• Organize leadership meetings, recurring business routines, offsites, and other organizational events.
• Prepare meeting agendas, materials, presentations, business reviews, leadership updates, and other documents as needed.
• Maintain leadership meeting calendars, action items, follow-ups, deliverables, milestones, and key deadlines.
• Coordinate communications and information flow across the Operations leadership team and cross-functional partners.
• Support the Senior Manager, Strategy & Projects and Operations leadership team in coordinating strategic initiatives, project plans, timelines, trackers, and status updates.
• Support annual planning, quarterly business reviews, organizational planning processes, and collection/consolidation of information from Operations leaders and partners.
• Maintain organizational information, calendars, contact lists, reports, presentations, and other business resources.
• Coordinate activities associated with leadership transitions, organizational changes, vendor/facility/meeting/event logistics, and other business events.
• Assist with expense-related documentation and identify opportunities to improve administrative and coordination processes.
• Provide back-up coordination support for other members of the Operations leadership team as needed.
• Handle sensitive and confidential business, employee, and organizational information with appropriate discretion.

What is needed to succeed:

• 2+ years of experience in business administration, operations coordination, project coordination, executive support, or a related field.
• Experience supporting senior leaders or cross-functional teams preferred, Equivalent combination of experience and education accepted.
• Strong organizational and time-management skills with the ability to manage multiple priorities, deadlines, meetings, and projects.
• Excellent written and verbal communication skills with the ability to communicate clearly and professionally with employees, leaders, and cross-functional partners.
• Strong attention to detail, follow-through, and execution orientation.
• Demonstrated ability to handle confidential and sensitive information appropriately.
• Proficiency with Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
• Ability to work effectively across functions, geographic locations, and time zones.
• Ability to operate in a fast-paced environment and adjust priorities as business needs change.
• Problem-solving and adaptability with the ability to resolve routine coordination challenges and escalate matters appropriately.
• Continuous improvement mindset with the ability to identify opportunities to simplify processes and improve organizational effectiveness.

Our Benefits:

• We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future
• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts!
• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more
• We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays

Maryland Salary: $27.00-$31.00, per hour, commensurate with experience

About Pandora:

Pandora is the world's largest jewelry brand, specializing in the design, crafting and marketing of accessible luxury jewelry made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewelry. Pandora jewelry is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewelry with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

About Pandora NAM:

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 130 in our Logistics Center in Glen Burnie, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.