LANE MANAGER
$150k - $175kRegal Automotive Group Inc
Lane Manager
Service Lane Manager – Regal Automotive Group (Lakeland, FL)
Regal Automotive Group is growing and looking for an experienced Service Lane Manager to lead operations for a group of advisors and shop forman. With five franchises—Honda, Acura, Kia, GMC, and Chevrolet—and nearly 50 years in business, we offer the scale, stability, and traffic to support high-level performance in a family working environment.
We're looking for a hands-on leader who sets the tone in the lane, who is goal-oriented, motivates their team, and drives results while maintaining a strong customer experience.
What You'll Do:
- Lead daily service lane operations and advisor performance with over 100 customers daily.
- Establish walk arounds and hold the team accountable to MPI's.
- Motivate, coach, and develop service advisors for maximum productivity
- Drive customer satisfaction and long-term retention with strong habits
- Manage workflow, scheduling, and repair order quality, notifying customers
- Collaborate with parts and technician teams to ensure efficiency
- Maintain factory training levels and dealership process compliance
What We're Looking For:
- Proven experience in a high-volume automotive service department
- Strong leadership presence with the ability to inspire and develop a team
- Goal-driven mindset with a track record of performance
- Ability to manage multiple priorities in a fast-paced environment
- Customer-first approach with a focus on CSI and growth
Compensation: $150,000 – $175,000+ annually, based on experience and performance
Join a family-owned organization with deep roots in the community and opportunity for growth across multiple rooftops.
Vacancy posted 4 days ago
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