Customer Success Manager
Full-time
Brandwatch
As a Customer Success Manager, you will manage a high-volume portfolio of customers through a tech-touch first engagement model. Your focus is to ensure customers realize value at scale by driving product adoption, engagement, and retention through structured workflows, digital experiences, and targeted interventions. You will leverage tools like Planhat, automation, and customer signals to proactively identify risk, trigger outreach, and guide customers toward success—while partnering cross-functionally to deliver a seamless customer experience. What you'll do Manage a broad portfolio of Enterprise and Commercial customers using a scalable, one-to-many engagement model Deliver value through...
Vacancy posted 7 hours ago
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