Service Manager

Defined Hospitality, the Philadelphia based hospitality group behind acclaimed restaurants such as Suraya, R&D, Pizzeria Beddia, Condes & El Techo, and Kalaya , is accepting applicants for a wine director / beverage manager position at Picnic 

Picnic is a wood-fired rotisserie and oyster restaurant featuring an award-winning natural wine program and bottle shop opened in July 2024. The 11,000 square-foot restaurant and event space inhabits a historic boilerhouse originally built in 1899. Known for its backyard-esque atmosphere, Picnic is a neighborhood restaurant that offers families and friends a place to enjoy standout food, such as rotisserie chicken, ribeye, oysters, branzino, and frozen yogurt, and thoughtful beverages, from low intervention wines to full-proof and zero-proof cocktails. Picnic has been named one of “The 25 Best Restaurants in Philadelphia Right Now” by The New York Times and among “The 15 Best Restaurants in Fishtown” by Infatuation Philly. 

The candidate should have a track record of successful wine list develpments, as well as participation in sales building and P&L management. Additionall, the candidate should be qualified to lead, teach and direct a staff to execute a high level of hospitality. 

Excellent communication skills and strong natural wine knowledge are a must. L

1-2 years previous experience as a front of house manager is required. Wine education certification is a plus, but not required. 

Responsibilities Include: 
- Developing a dynamis natural wine list for the dining room and bottle shp. 
- Developing wine education curriculum to present at daily pre-shift meetings and monthly staff trainings. 
- planning and executing monthly wine events to engage our guests with the wine prigram
- Developing and maintaining recipes for our cocktail program 
- Managing inventory of wine, beer and spirits
- Providing outstanding hospitality to our guests 
- Excelling in a high volume and high energy environment
- Overseeing performance of staff and coaching indivdiuals to be their best
- Upolding service and sanitary standards 

Benefits include: 
- 60% employer paid health coverage
- Paid vacations and sick time
- Dining Discounts at Defined Hospitality restaurants 
- Complimentary City Fitness gym membership 
- Leadership development training 
- Potential for growth as the company expands 

 
The focus of this position is working with and through others, building and maintaining relationships and working closely and accurately within established guidelines.

For this position, we are looking for someone who is an effective communicator- someone who is able to motivate others while being aware of and responsive to their needs and concerns.

The person in this position must be friendly and genuinely interested in the business, agenda, and needs of those around them. A faster-than-average pace will be the norm for this position and detailed work is a major focus of the job!