Restaurant Shift Supervisor

Restaurant Shift Supervisor | Leadership Development Opportunity | BBQ Restaurant

Old Carolina Barbecue Company (BBQ)

Full-Time or Part-Time Hourly Position

Pay: $14.00 - $18.00 per hour

Ready to Take Your First Step Into Restaurant Leadership?

Old Carolina Barbecue Company is looking for motivated team members and emerging leaders who are ready to develop leadership skills, gain supervisory experience, and help create exceptional guest experiences.

Our Shift Supervisor position is designed for individuals who want to take the next step beyond hourly team member responsibilities and begin building a career in restaurant leadership. As a Shift Supervisor, you’ll gain hands-on experience leading shifts, coaching team members, ensuring operational excellence, and supporting restaurant management.

This role serves as an important stepping stone within our leadership development pathway and provides opportunities for continued growth within Old Carolina Barbecue Company.

About Old Carolina Barbecue Company

Old Carolina Barbecue Company was built on a passion for authentic barbecue and a commitment to great hospitality. Before opening our first restaurant in Massillon, Ohio, we started as a competitive BBQ team dedicated to perfecting the craft of slow-smoked barbecue.

While our home is in North Canton, Ohio, our recipes, traditions, and cooking techniques are inspired by the rich barbecue heritage of the Carolinas. Today, Old Carolina Barbecue Company proudly operates eight locations throughout Northeast Ohio and Pennsylvania, serving authentic BBQ made with quality ingredients, time-honored methods, and a genuine commitment to our guests.

As we continue to grow, we are looking for leaders who are passionate about people, hospitality, and building a long-term career with a company that values development, teamwork, and operational excellence.

Why Join Old Carolina Barbecue Company?

• Competitive hourly pay

• Medical, dental, and vision benefits for eligible team members

• Paid vacation for eligible team members

• Free meals during shifts

• Company-provided uniforms

• Leadership development opportunities

• Flexible scheduling options

• Supportive and people-focused culture

• Career growth opportunities within a growing BBQ restaurant company

Leadership Development Opportunity

At Old Carolina Barbecue Company, we believe leadership starts with serving others and leading by example.

As a Shift Supervisor, you’ll develop valuable leadership skills while learning how to:

• Lead and execute successful shifts

• Coach and motivate team members

• Deliver exceptional guest experiences

• Handle guest concerns and service recovery

• Ensure food quality and food safety standards

• Support training and onboarding efforts

• Manage shift operations and workflow

• Promote accountability and teamwork

• Build confidence as a restaurant leader

High-performing Shift Supervisors may be considered for future Manager in Training opportunities based on performance, leadership ability, and business needs.

Key Responsibilities

Shift Leadership

• Lead daily shift operations and support restaurant management

• Ensure smooth execution of service during assigned shifts

• Maintain a positive, productive, and guest-focused environment

• Communicate expectations and priorities to team members

• Lead by example through professionalism, work ethic, and hospitality

Team Development

• Support the training and development of restaurant team members

• Provide coaching, encouragement, and recognition

• Promote teamwork and accountability

• Assist with onboarding and development of new employees

• Help create a positive and engaging workplace culture

Guest Experience

• Deliver exceptional hospitality and guest service

• Resolve guest concerns professionally and promptly

• Create a welcoming environment for guests and team members

• Ensure company service standards are consistently followed

Food Quality & Safety

• Ensure all BBQ and menu items are prepared according to company standards

• Maintain food safety, sanitation, and health department compliance

• Monitor product quality, consistency, and presentation

• Promote cleanliness and operational excellence throughout the restaurant

Operations & Compliance

• Support opening, closing, and daily operational procedures

• Follow cash handling, safety, and security procedures

• Ensure compliance with company policies and applicable regulations

• Assist management with operational priorities as needed

Qualifications

Preferred Qualifications

• Previous restaurant, hospitality, retail, or customer service leadership experience preferred
• Previous shift leader, team lead, trainer, or supervisory experience preferred
• Strong communication and interpersonal skills
• Positive attitude and ability to motivate others Ability to remain calm and effective in a
• fast-paced environment
• Strong problem-solving and decision-making
• abilities
• Desire to grow into future leadership
• opportunities
• High school diploma or GED preferred

Physical Requirements

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Ability to stand and walk for extended periods throughout the workday

• Ability to bend, stoop, kneel, crouch, and reach as needed

• Ability to occasionally lift and carry up to 50 pounds

• Ability to work in a fast-paced restaurant environment

• Ability to communicate effectively with guests and team members

Work Schedule

This position may be offered as either full-time or part-time based on business needs and candidate availability.

Flexibility to work days, evenings, weekends, and holidays is preferred.

This position is classified as non-exempt and is eligible for overtime compensation in accordance with applicable federal and state laws.

Equal Opportunity Employer

Old Carolina Barbecue Company is an Equal Opportunity Employer and is committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status under applicable law.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process.

Applicants must be legally authorized to work in the United States.

Over 20 years ago, high school buddies Brian Bailey and Tim Hug discovered a world of sights, aromas, and tastes on a road trip to “The Cradle of Q” — the Carolinas. They discovered a not-so-secret world where recipes and techniques have been passed down through the generations in smokehouses, pits, and shacks. They fell in love with the mystique and the method, so Brian and Tim decided to bring Carolina low and slow BBQ up north to their native Ohio.
Everyone’s welcome at Old Carolina, and when you walk through the door you’re greeted by a smiling crew member ready to take your order. And with our “love at first bite or we’ll make it right” guarantee, we’ll do what it takes to ensure your meal is extraordinary. And when you leave, you’ll hear a “See ya next time!” Because after the first visit, you’re part of our family and we know you’ll be back.