Resident Experience & Leasing Specialist

Description Resident Experience Consultant / Leasing Consultant Job Type Full-time Why Scully? Join the Scully Team and join our family. It’s no secret that employees LOVE growing their careers with us. Your work is appreciated, valued and YOU have a voice. Join us and make Scully a company you are proud to call home. Does this sound like you? You’re motivated to create positive experiences, and you go out of your way for others. You are energized when you meet someone new and you love to learn about them through meaningful conversations. You are enthusiastic, ambitious, and creative. Your main priorities are:

• Guiding people through the process of finding a home
• Building rapport and engaging customers through meaningful conversations
• Delivering exceptional apartment tours and creating memorable first impressions
• Demonstrating the unique benefits that set your community apart
• Maintaining consistent and thoughtful communication throughout the sales process through various channels (phone, text, email, etc.)
• Providing top notch customer service for our residents
• Serving as a welcoming on-site brand ambassador for the community
• Making the leasing and move-in process simple for new residents
• Representing the Scully brand with your can-do, problem solving attitude when resident issues arise
• Building connections with residents, prospects, and local businesses to strengthen community engagement
• Sharing the story of your community through social media and local outreach
• Working weekends and nights during times that are convenient for prospective residents

Requirements Requirements Prior experience in leasing, hospitality, marketing, customer service, or community engagement Excellent interpersonal and communication skills with a genuine passion for people Polished professional appearance Confident using technology platforms, social media, and digital communication tools Comfort working with CRM or other sales software systems and digital content platforms preferred A proactive, solution-oriented mindset and collaborative team spirit High school diploma or equivalent (associate or bachelor’s degree preferred) The Scully Benefit: Above all else, Scully offers an incredible family business culture that continues to win awards year after year. Join a team where your growth, well-being, and work-life balance truly matter. Benefits We Offer: Competitive salary plus additional merit opportunities Medical, Dental, and Vision Insurance (comprehensive coverage for you and your family) Employer-paid Life Insurance and Long-Term and Short-Term Disability 401(k) with Employer match to help you plan for your future Paid Time Off (PTO) and Paid Holidays Employee Housing Discount Tuition Assistance and ongoing training opportunities Parental Leave Healthcare & Dependent Care Flexible Spending Accounts (FSA) Pet Insurance to keep your furry family healthy We are a proud Equal Opportunity Employer

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