Senior Software Engineer

Job Description

Job Description

The Position

CallRail is looking for an Atlanta-based Senior Software Engineer to help accelerate the growth and product development of our platform. We're looking for someone with experience in server-side web application development using Ruby on Rails, and some level of comfort occasionally working in the frontend with Angular.

• Deliver incredible products. You'll work from product strategy and customer context to define and scope your own work. We expect you to close the loop between engineering and outcomes – not just ship features, but reason about whether you're building the right thing. You'll help contribute to this platform as a product-minded Engineer focused on delivering the best products possible.
• Collaborate. We collaborate with other Engineers, Product Managers, and business stakeholders, as equals, to provide optimal production services to our customers.
• Help Embody and Drive an AI-forward Culture. We believe in AI as a tool engineers can leverage to not only build software faster, but enable experimentation, widen an individual's impact, and enable quicker decision making. We'll look to you to actively help move this culture forward.
• Communicate well. You'll explain your work clearly to team members, and seek feedback to build a codebase we all enjoy contributing to. You'll keep engineering leadership apprised of important developments on your team, and areas needing attention when appropriate.
• Show up. You come to the office regularly and sit with your team. You speak up during meetings and are vocal about your architectural opinions.
• Be a good teammate. You'll be helpful, open-minded, respectful, and collaborative. You'll support your teammates and challenge them to do their best work.
• Learn. Regardless of your level of experience or seniority, you'll work to improve your skills and learn more about our customers and their needs.

We require all of the things in the previous section. Beyond that, there are a handful of things that will make you a better fit. We'll still consider candidates who don't check all of these boxes. 

If you've got analogous experience or a track record of being able to pick things up quickly, please tell us!

Experience with the following would be helpful:

• Building web applications with an MVC framework especially using Ruby on Rails
• Use agentic coding tools (most of us use Claude) as a primary part of your workflow, not an occasional assist. You've built things with AI you couldn't have shipped alone.
• Contributions to the software development life cycle that go beyond just writing the code
• Writing unit tests to ensure good code quality and sufficient coverage.
• Reviewing code in a way that empowers your teammates while improving our codebase.
• Refactoring systems to perform well at scale while still being readable and easy to maintain.
• Mentoring and coaching other engineers.

Technologies and Tools We Use

• Ruby, Rails, Sidekiq, Angular, and Rspec
• Angular, Javascript, Typescript
• Aurora, Honeybadger, Redis, and Kubernetes (EKS)

If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.

• Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
• Competitive HSA with company matching
• Paid parental leave
• Flexible vacation policy
• 401K options with company dollar-for-dollar match
• Employee stock options available from day one
• $2,000 annual educational allowance
• Catered lunch every Tuesday * an in-office perk
• MARTA transportation or office parking expenses covered
• Employee charitable donation company match, up to $500 annually
• Regular company outings and events 
• Hybrid work options with $500 office stipend to set up your home office
• Designated bike storage

Learn more:  

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Hybrid Work

We understand both the value of collaborating in person as well as the benefit of working remotely to focus or support personal or family needs. We are offering this role to Atlanta-based engineers to build a collaborative presence locally, but also work as a hybrid culture to afford everyone the personal flexibility needed.

Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.

This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3.5-day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays, with Wednesdays alternating bi-weekly between remote and in-office. Fridays will remain remote.