Engagement Specialist

Engagement Specialist

Position: Engagement Specialist

Unit: Access Services

Department/Location: UAW

Compensation: $17.24 - $22.86 The final job offer is based on several factors (internal equity, skills, education, experience, and credentials).

Network180 employees make a difference in people's lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.

We are seeking an Engagement Specialist. This position is located at Mel Totter Ministries and Network180 site(s).

The Engagement Specialist will ensure individuals understand their care, assisting them with medical follow-through, building rapport and following up after appointments to encourage honest/accurate communication and reporting of symptoms/problems to the medical team. The Engagement Specialist will determine which individuals may need to be directed to behavioral health screening and assisting them in access; assist individuals towards harm reduction, wellness, and readiness for treatment.

When working as part of the community based program, engagement specialists will collaborate with partner programs such as Catherine's Health Center, Homeless Outreach, Mobile Crisis Response, GRPD Co response, and Mel Trotter Ministries. These programs will refer individuals to peer recovery services, and engagement specialists will respond directly in the community to support those referrals.

This is a full-time position working four 10-hour shifts per week from 7:00 AM to 5:00 PM The schedule rotates on a two-week cycle: Week 1 is Monday through Thursday, and Week 2 is Tuesday through Friday. This position is scheduled for 40 hours per week. This assignment is in person at Mel Trotter Ministries, 225 Commerce Ave SW, Grand Rapids, MI 49503 and Network180 site(s).

Minimum Qualifications:

• High School diploma or general education degree (GED).
• Certified Peer Recovery Coach or willingness to create a plan to obtain State Certification as a Peer Recovery Coach within two years of employment.
• In stable recovery.
• Actively participating in a recovery program (12 step, church/spiritual, or other recovery support group).
• Possession of a valid driver's license and access to reliable transportation for job related use.
• Knowledge about substance use disorders as it pertains to recovery and crisis planning.
• Work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities.
• Lived experiences with mental illness/developmental disabilities/substance use disorders valued.
• Basic computer skills.
• Good communication skills, both verbal and written.
• Good problem-solving skills.

Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify.

Network180 is a drug and alcohol-free workplace, which includes the prohibition of recreational marijuana use. Successful completion of a drug screen is part of our background check process.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at View phone number on click.appcast.io or View email address on click.appcast.io.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.