Account Manager

Job Title

This professional position has a combination of customer service and purchasing responsibilities.

Position Reports To:

Account Management Team Leader

This Position Has Direct Reports:

None

Location:

Machesney Park, IL or Tyler, TX

FLSA Hourly/Salary:

Starting Salary $50,000-$65,000

Essential Functions:

• Commit to FIELD's Mission Statement, Core Values, and Fieldamentals.
• Serve as a proactive and strategic contact for existing account base and new business.
• Professionally establish, maintain, and grow existing account relationships.
• Service inventory management and consignment systems.
• Place purchase orders for customers to meet requirements.
• Develop target customer service level and team goals; position team to achieve goals.
• Provide product knowledge support to supplier and customer base.
• Work with customers to resolve and negotiate slow moving/obsolete inventory issues.
• Responsible for account margins, inventory turns, and on-time delivery.
• Provide pricing quotations to existing customers through suppliers.
• Negotiate pricing with existing/new suppliers to ensure overall best cost and quality.
• Work closely with outside sales to manage key accounts.
• Actively working with existing customers to pinpoint new business avenues.
• Maintain awareness of the marketplace, the competitive environment, the customers' industry and position in order to recommend strategies and projects.

Education, Skills and Experience Required:

• High School diploma or GED equivalent
• Polite and professional manner.
• 3-5 years in a customer service, purchasing, account management, inside sales, or related area.
• Ability to work in fast-paced, team-based environment.
• Strong Microsoft Word, Excel, Outlook knowledge.
• Strong communication skills to interact with internal and external customers and suppliers.
• Strong time management skills and detail-orientation.
• Strong analytical skills.
• Strong influencing skills.
• Highly motivated and well organized.
• Effective presentation skills.
• Proven track record of results.
• Ability to drive results without a great deal of direct supervision.

Additional Skills Preferred:

• Previous experience in the fastener industry.
• Experience with Power BI
• Experience with Smartsheet
• Bachelor's degree in a business-related course of study or equivalent relevant experience in customer service, production scheduling, and /or account management.

Field provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.