Plumbing Service Technician

Job Description

Job Description

Description:

Position Mission:

To deliver high-quality plumbing service that ensures customer satisfaction, system functionality, and safety. As a Service Plumber, you represent our company’s commitment to doing things right the first time—honestly, efficiently, and professionally.

Overview:

Walker Plumbing Heating & Air is looking for an experienced and driven Service Plumber to join our team. You’ll be responsible for diagnosing, repairing, and maintaining residential and commercial plumbing systems. This is an ideal opportunity for someone who takes pride in their work, thrives in a fast-paced environment, and enjoys helping customers solve problems.

Key Responsibilities:

• Diagnose and repair a wide range of plumbing systems, including water heaters, fixtures, piping, and drainage systems.
• Perform routine service, maintenance, and emergency repairs.
• Communicate clearly and honestly with customers regarding plumbing issues and solutions.
• Complete service tickets and documentation with accuracy and attention to detail.
• Follow all local plumbing codes and safety procedures.
• Maintain a clean and organized work area and company vehicle.
• Stay current with industry practices and technologies through training and education.

Core Competencies:

• Technical Skill: Proficient in diagnosing, repairing, and maintaining a variety of plumbing systems.
• Customer Focus: Listens actively, communicates clearly, and always works to earn the customer's trust and satisfaction.
• Problem Solving: Approaches issues with a calm, logical mindset and takes initiative to find effective, lasting solutions.
• Accountability: Owns responsibilities, manages time effectively, and completes work to a high standard without needing constant oversight.
• Team-Oriented: Cooperates with colleagues, shares insights, and contributes positively to team morale.
• Safety-Conscious: Follows safety protocols rigorously and promotes a safe jobsite for all involved.

Qualifications:

• 2+ years of plumbing service experience
• Journeyman license preferred
• Valid driver’s license and clean driving record
• Ability to pass a background check and drug test
• Strong troubleshooting skills

Why you should work with us:

One Team. Relentless Standards. Results That Matter.

We empower our brands and our people to win together —designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.

Fair, Flexible, and Performance-Driven Pay

• Competitive salaries across the board, benchmarked to market
• Incentive-based pay and commissions for most field and customer-facing roles
• Company vehicles for field techs, and tool purchase programs to support your craft

Benefits That Support the Whole You

• Paid medical for employees, with affordable family options
• Vision and dental plans with low premiums
• HSA and copay plan choices
• 401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
• PTO and paid holidays

Walker Plumbing Heating & Air is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.