Resident Manager

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is serving diverse communities in Washington State, with a strong focus on Latinos. We are recruiting for the position of Resident Manager at our Vancouver, Washington properties. The role requires on‑site presence and oversees a 70‑unit affordable apartment building and adjacent multi‑unit homes within one mile. The resident manager is responsible for daily operations, tenant relations, property upkeep, regulatory compliance, and minor maintenance tasks. The position is full‑time and requires mandatory COVID‑19 and flu vaccination. Responsibilities Conduct daily property walks to monitor building condition. Supervise on‑site staff and approve payroll and time‑off requests. Maintain regular communication with the Housing Director regarding operations and tenant concerns. Answer phone calls and respond to tenant and applicant inquiries. Manage the property’s waiting list in compliance with regulations. Respond promptly to on‑site emergencies and tenant needs. Investigate and resolve tenant complaints professionally and timely. Coordinate and schedule vendors and contractors for maintenance or repairs. Collect rent and maintain accurate payment records. Perform regular inspections of common areas (hallways, offices, restrooms, community room, storage) for cleanliness and safety. Oversee trash and recycling collection and disposal. Ensure lighting, landscaping, appliances, and equipment are safe and functioning. Enforce property rules and lease terms per policies and regulations. Receive and complete tenant work orders efficiently. Conduct quarterly inspections of smoke alarms, exit signs, and security systems. Collaborate with maintenance staff to turn over vacant units quickly. Work with the Housing Director to provide documentation and reports for audits, inspections, and compliance reviews. Educate tenants on emergency procedures, appliance use, and property rules. Prepare tenant notices (warnings, 14‑day, 30‑day). Attend and participate in required state and agency inspections. Perform other related duties as assigned. Qualifications High school diploma or GED (preferred). Property management experience (preferred). Maintenance experience (preferred). Valid driver’s license and auto liability insurance. Must be vaccinated for COVID‑19. Bilingual in English and Spanish preferred but not required. Benefits Medical, dental, vision, and prescription coverage. Life insurance and long‑term disability. Employee Assistance Program. Paid time off: 24 days per year plus 10 paid holidays. 401(k)/retirement plan. Sea Mar is an equal opportunity employer. #J-18808-Ljbffr