Customer Service & Enrollment Specialist

AO Globe Life is expanding and hiring Remote Customer Service & Client Support Specialists to help individuals and families across the United States access essential benefit programs from the comfort of home. This is a remote-first opportunity designed for professionals who value meaningful work, flexibility, and long-term career development.

Whether you are early in your career or exploring a new professional direction, this role offers the chance to make a real impact while developing valuable client service and communication skills in a supportive environment.

Key Responsibilities

• Conduct scheduled virtual consultations to understand client needs

• Guide clients through available benefit options and enrollment steps

• Maintain accurate client records and manage follow-up communication

• Deliver professional, client-focused support throughout the process

• Build long-term relationships through consistent service and trust

• Participate in ongoing training, development programs, and team meetings

What We Offer

100% Remote Work
Work from anywhere in the United States with a fully virtual team structure.

Flexible Scheduling
Structure your workday in a way that supports productivity and balance.

Pre-Scheduled Client Consultations
Work with individuals who have requested information—no cold outreach required.

Professional Training & Development
Structured onboarding and continuous learning opportunities to help you grow.

Long-Term Income Opportunities
Performance incentives and renewal-based earning potential.

Collaborative Culture
Work alongside a supportive team focused on mentorship, accountability, and growth.

Career Advancement
Clear pathways into mentorship and leadership roles for high performers.

Who Thrives in This Role

• Strong communicators who prioritize client service

• Self-motivated professionals who work well independently

• Organized individuals comfortable managing a remote workflow

• Professionals comfortable using Zoom and cloud-based tools

• Candidates with backgrounds in customer service, consulting, or sales (preferred but not required)

• Growth-oriented individuals who value mentorship and development

Requirements

• Authorized to work in the United States

• Windows-based laptop or desktop with webcam access

• Reliable high-speed internet connection

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families. Our remote-first model allows professionals across the country to build meaningful careers while supporting individuals and families through trusted service and guidance.

Apply Today

If you are looking for a remote career that offers purpose, flexibility, and long-term growth opportunities, we encourage you to apply and explore joining the AO Globe Life team.