Automotive Service Advisor

Service Advisor at Rafferty Subaru

Do you have a passion for customer service and the automotive industry? Are you looking for a rewarding career in a fast-paced and supportive environment? Rafferty Subaru is looking for a talented Service Advisor to join our team! We've been family owned and operated since 1977. We have a tremendous following and have one opening available for an individual passionate about customer service support in our dealership. Our service drive runs on empowerment and we are looking for an individual who is willing to step up to the plate and make difficult decisions when needed.

Why Work With Us?

• Competitive Pay & Incentives: Attractive salary plus performance-based bonuses.
• Excellent Benefits: Health insurance, 401(k) matching, paid time off, and more!
• Team Atmosphere: Work with a friendly, knowledgeable team in a dynamic dealership environment.
• Career Development: We offer growth opportunities and encourage continuous learning.

What We're Looking For:

• Ability to be on time and a reliable teammate is required
• Ability to make critical decisions under pressure to maintain quality customer experience
• Previous experience as a Service Advisor or in the automotive industry is required
• Exceptional communication and customer service skills
• A passion for helping customers and solving problems
• Strong organizational skills and the ability to multitask
• A valid driver's license and clean driving record

What You'll Do:

• Greet customers and determine their service needs
• Provide clear and accurate estimates for vehicle repairs and maintenance
• Communicate effectively with the service team and customers, keeping them updated on vehicle progress
• Handle customer concerns and resolve issues in a professional, courteous manner
• Ensure a positive experience that keeps customers coming back!

If you're ready to make a difference and join a company that values hard work and dedication, apply today!