General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
60000
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
60000
Vacancy posted 3 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Grove City, OH vacancy
$52.42k - $61.59k
...Assistant General Manager Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS & BENEFITS: ~ Competitive pay from $52420 per year - 61590 / year plus cash incentives ~ Employee discounts and free...SuggestedLocal areaFlexible hoursShift workMcDonald's
Grove City, OH1 day ago$20 per hour
...Dental, Vision Insurance ~401k with company match ~ Paid Time Off (PTO) ~ Opportunities for advancement! Assistant General Manager Gilligan Company's success is due to our incredibly talented people! If you're ready to take your career to the next...SuggestedCasual workLocal areaImmediate startFlexible hoursNight shiftWeekend workPopeyes Louisiana Kitchen Inc
Grove City, OH2 days ago- ...serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas...SuggestedLocal area
Taco Bell
Grove City, OH2 days ago - ...Burger King General Manager The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales...SuggestedHourly payImmediate startAll shiftsFlexible hoursShift workWeekend workAfternoon shift
Burger King
Grove City, OH2 days ago $70k
...Our Founder, Bob Evans, was all about growing good...join us at Bob Evans and be an integral part of .... Where Good Grows. General Manager Responsibilities: The position of General Manager is a fast-paced role that manages the daily operations and staff of the...SuggestedHourly payCasual workLocal areaFlexible hoursShift workWeekend workBob Evans
Grove City, OH1 day ago- ...General Manager, Pet Resorts, National Veterinary Associates (NVA) Are you a proven leader who knows how to drive revenue, develop high-performing teams, and deliver exceptional guest experiences? We are looking for a General Manager to take full ownership of...Temporary workLocal areaMonday to FridayFlexible hoursShift work
PetSuites
Grove City, OH4 days ago $55k - $65k
...Job Description General Manager, Pet Resorts (NVA) If you're a strong people leader who loves pets and thrives in fast-paced operations, this is a great opportunity to run a high-impact business, build an engaged team, and deliver exceptional experiences for...Full timeTemporary workWork at officeLocal areaLong distanceShift workAfternoon shiftNVA
Grove City, OH1 day ago- ...Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.” Restaurant General Manager At Taco Bell, we're hungry for Mas. Mas Heart, Mas Flavor and Mas Value. If you want Mas in your life read on! Think About it....
- ...people are the foundation of our very successful company. We hire managers with the talent, integrity, and passion to promote our Caring... ...also to achieve their professional and personal goals. As a General Manager, you are responsible for "Making Pleasurable Dining Affordable...Casual workRelocation
- ...You May Know Us As The Brand With Roast Beef And Curly Fries - But We Are Also Crafting Incredible Career Opportunities. As a General Manager, You Could Be The One Helping Your Restaurant Management Team And Team Members To Success. You! And You’re In The Right Place If...Weekly payCasual workLocal areaShift work
- ...they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!)....
KFC
Grove City, OH1 day ago - ...Job description: We are seeking an exceptional Assistant General Manager to capitalize on game-changing career opportunities with us! Crunch Fitness is the fastest-growingfitness company in the industry, experiencing unprecedented global expansion. We are rapidly...Full time
Crunch Fitness
Hilliard, OH2 days ago - ...like they want to be treated. Responsibilities: Supervise and coordinate all daily activities Maintain location PNL and manage restaurant accordingly Oversee guest services and resolve issues Train and manage personnel Create and adjust staff...Full time
Old Bag Of Nails
Hilliard, OH2 days ago $18 per hour
...Vision Insurance 401k with company match Paid Time Off (PTO) Opportunities for advancement! Overview An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant...Immediate startAll shiftsShift workBaskin Robbins
Hilliard, OH4 days ago$62.9k - $73.91k
...General Manager Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS & BENEFITS: ~ Competitive pay from $62900 per year - 73905 / year plus cash incentives ~ Employee discounts and free meals...Local areaFlexible hoursShift workMcDonald's
Groveport, OH2 days ago- ...General Manager The Tim Hortons Manager is responsible and accountable for the execution and delivery of all operational performance objectives resulting in guest satisfaction. Operational Management Ordering supplies and overseeing building maintenance...Local areaAll shiftsDay shift
Tim Hortons
Obetz, OH4 days ago - ...General Manager I The General Manager I holds the responsibility for leading one or more large volume operation(s) on the ODW campus. Operation(s) may include management of a single facility/operation, which may serve a multi-disciplined customer base or multi-facility...Shift work
ODW Logistics
Lockbourne, OH3 days ago - ...This is your Wendy’s. As a General Manager, you oversee all people and operation for your Wendy’s restaurant. We’re counting on you to create and sustain a fun, inviting work environment and to model Wendy’s core values every day. Your leadership team will work together...Flexible hours
The Wendy's Company
Groveport, OH2 days ago - ...AES Restaurant Group is seeking an experienced and results-driven General Manager to lead one of our Arby’s restaurants in South Bloomfield, OH. The General Manager is responsible for the overall performance of the restaurant, including daily operations, financial results...Shift workWeekend workDay shiftAfternoon shift
AES Restaurant Group, LLC
South Bloomfield, OH2 days ago $26 per hour
...When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising... ...hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards • Excellent verbal and...Hourly payFull timeTemporary workPart timeLocal areaAldi Inc.
Grove City, OH1 day ago- Are you ready to take the lead at one of our thriving dining establishments? Join LV Petroleum as the Restaurant General Manager for Miss J's Cafe at our Grandview travel center ! We’re on the lookout for an enthusiastic, engaging leader who excels in creating a remarkable...Weekly paySeasonal workLocal areaShift workAfternoon shift
- ...people are the foundation of our very successful company. We hire managers with the talent, integrity, and passion to promote our Caring... ...also to achieve their professional and personal goals. As a General Manager, you are responsible for "Making Pleasurable Dining...Casual workRelocation
- ...Raising Cane’s Chicken Fingers is hiring an Operations Manager to support the Restaurant Leader in delivering operational excellence. You will uphold Raising Cane’s standards and culture across all restaurant functions, including opening/closing, cash handling, and shift...Weekly payShift work
Raising Cane's
Grove City, OH1 day ago - Overview The General Manager I is responsible for the operation and financial performance by providing direction and leadership to exempt and non‑exempt associates at this facility. This position is responsible for developing and leading a team that will manage employee...For contractorsSeasonal workWork at officeLocal areaShift workNight shift
$62.9k
Overview Join to apply for the General Manager role at McDonald's . Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Benefits Competitive pay from $62,900 per year to $73,905 per year plus cash incentives Employee...Full timeFlexible hoursShift work$23 - $23.75 per hour
...Job Details Job Type: Restaurant Management Position Type Full Time Date Posted: 07/27/2026 Location: 1944 Stringtown Road, Grove City... ...the Restaurant Manages cash handling and ensures accountability General to the role Enforces Raising Cane’s policies and standards...Bi-weekly payWeekly payFull timeCasual workWork at officeFlexible hoursShift workAfternoon shiftRaisin Cane
Grove City, OH4 days ago- .... You will play a key role in staff development, recruitment, and fostering a positive work environment. Budget and Planning : Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals. Policy and Procedures...Relocation package
University Health
Grove City, OH4 days ago $73k - $132k
...so much good work to be done, from Distribution Center Operations, where process and problem solving drive our results, Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we’re...Temporary workWork experience placementWorldwideJobGet
Grove City, OH2 days ago$238.83k - $341.19k
...or not). Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation... ...(TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is...Work at officeChenMed
Grove City, OH18 hours ago$19.61 - $23 per hour
...Assistant Manager, Store Assistant Manager, Store Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates...Hourly payNight shiftHollywood Feed
Grove City, OH18 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
Related searches
- general manager Grove City, OH
- general manager in training retail Grove City, OH
- general manager fitness Grove City, OH
- mcdonald general manager Grove City, OH
- general manager fast food Grove City, OH
- general manager in training Grove City, OH
- general manager aviation Grove City, OH
- general manager mine Grove City, OH
- hvac general manager Grove City, OH
- general sales manager