Veterinary Assistant/Receptionist

We are seeking a friendly, organized, and compassionate Veterinary Assistant/Receptionist to join our team. This position combines front desk responsibilities with hands-on support for veterinarians and veterinary technicians to ensure exceptional care for our patients and excellent service for their owners.

Key Responsibilities

Reception Duties

• Greet clients and patients in a professional and welcoming manner
• Answer and direct phone calls
• Schedule appointments and manage the clinic calendar
• Process payments and maintain accurate client records
• Respond to client inquiries and provide general information
• Handle administrative tasks, filing, and correspondence

Veterinary Assistant Duties

• Assist veterinarians and technicians during examinations and treatments
• Restrain and comfort animals safely and compassionately
• Prepare examination rooms and maintain cleanliness
• Monitor hospitalized patients as directed
• Administer medications and treatments under supervision, as permitted by law
• Clean, sanitize, and stock medical equipment and supplies
• Assist with laboratory testing, radiographs, and surgical preparation

Qualifications

• Previous experience in a veterinary clinic, animal hospital, medical office, or customer service environment preferred
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Compassion for animals and their owners
• Strong organizational and computer skills
• Ability to lift and handle animals of various sizes
• Knowledge of veterinary software is a plus

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose : Give pets and the people who love them more quality years together

Mission : Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values : Care Deeply, Do What's Right, One Team, Own It, Shape What's Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet's life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:

• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.