Operations Manager

Operations Manager

Our client located in Dallas, TX has an immediate need for an Operations Manager. This is a direct hire in office opportunity.

Operations Manager Role

Lead the day to day operations of a 90,000 square foot facility with five to six operating departments. Oversee warehouse operations, logistics, delivery and pickup scheduling, field operations, inventory readiness, and overall operational execution. Lead department managers and team members while creating a culture of accountability, teamwork, and continuous improvement. Manage labor planning and staffing levels based on business volume and seasonal demand. Own operational financial performance including budgets, labor costs, supplies, fleet expenses, cost center performance, and cost of goods sold. Analyze P&L information, scorecards, KPIs, labor efficiency, and other operational data to identify opportunities for improvement. Create and manage operating budgets and make informed decisions based on financial and operational data. Oversee fleet operations, maintenance schedules, and related costs. Partner with Sales and other departments to ensure successful execution of client events. Participate in client meetings, site assessments, and event site visits as needed. Provide operational guidance regarding logistics, feasibility, resources, and costs during client planning. Respond to operational challenges and provide leadership during high volume or time sensitive situations. Spend significant time throughout the operation, including approximately half of the onsite time within the warehouse environment. Step into warehouse, delivery, or other operational responsibilities when business demands require additional leadership support. Recruit, coach, develop, and manage employees and department leaders. Identify inefficiencies and implement process improvements throughout the operation.

Operations Manager Background Profile

Bilingual English and Spanish strongly preferred, but not required. Proven operations leadership experience within a fast paced, labor intensive environment, event rental and or services organization supporting weddings, corporate events, celebrations, and large scale productions is preferred. Experience managing a large facility with multiple departments or operational functions. Demonstrated success leading sizable teams; experience overseeing 100 or more employees highly preferred. Strong financial and business acumen including P&L, budgeting, cost centers, labor management, KPIs, and operational analytics. Experience creating and managing operating budgets. Fleet management experience. Strong leadership presence with an assertive, decisive, and solutions focused management style. Self starter who takes initiative and does not wait for direction. Highly adaptable and self aware with the ability to communicate effectively with executives, clients, managers, and frontline employees. Strong organizational, planning, and multitasking skills. Comfortable working in both professional client facing environments and hands on warehouse or yard environments. Ability and willingness to roll up their sleeves and assist wherever needed. Strong Microsoft Office skills including Excel, Word, PowerPoint, Outlook, and email. Comfortable using tablets, Zoom, and multiple business software platforms. AI technology exposure a plus. Career motivated with the desire and capability to progress into future General Manager or regional leadership opportunities.

Benefits and Features

Medical, dental, and vision insurance. Company paid basic life and AD&D insurance. Short term and long term disability. Telehealth and wellness programs. Flexible Spending Accounts. Employee Assistance Program. 401(k) with employer matching. Paid time off and company holidays. Strong opportunity for continued leadership development and career advancement.