Experienced Server

Job Description

Job Description

Benefits:

• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Training & development
• Vision insurance

36 Granada—home to The French Pantry and Little Miss Ha in downtown St. Augustine—is hiring experienced servers to join our team.

We’re looking for seasoned, high-volume, full-service professionals who deliver relentless hospitality, confidently sell wine, and thrive in a fast-paced, team-oriented environment.

If you take pride in exceptional service and want to be part of a dynamic team, we’d love to hear from you.

Position Overview: As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol. 

Responsibilities:
Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
Effectively use promotional strategies to enhance guest experiences and boost sales.
Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
Demonstrate proficiency in operating POS systems and handling various payment terminals.
Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
Perform additional duties as required to ensure the restaurant operates smoothly.
Key Qualifications:
Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
Availability to work flexible hours, including nights, weekends, and holidays.
Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
Strong communication skills, with the capability to follow and understand both written and spoken instructions.
Able to effectively manage multiple tasks in a high-pressure environment.
Comfortable working in tight spaces with varying noise levels and temperatures.
Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.
About us:
36 Granada is a unique culinary combination of two great restaurants serving our local community and our vibrant visitor base. Our guests can enjoy a variety of experiences under one roof.  Our dining rooms offer either top-rated French-Mediterranean cuisine or authentic homemade Vietnamese and are joined by a stylish common bar.  

Beyond the restaurants, we also offer additional hospitality experiences. La Petite Kitchen is a chef-driven cooking class studio and private dining room, while Cache Cache is a tucked-away bar and flexible event space.  Our event spaces also allow us to host a wide range of private events, giving our server team opportunities to assist with execution and deliver exceptional guest experiences.