Registered Nurse

$5,000 SIGN-ON BONUS FOR FULL-TIME RN

WITH AT LEAST TWO YEARS OF EXPERIENCE AS AN RN

Note: The compensation range noted above represents the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.

Valley Health Systems, Inc., the parent company of Holyoke Medical Center, provides a broad range of physician services in offices conveniently located throughout Western Massachusetts. Holyoke Medical Center is an independent community hospital that has served the healthcare needs of the Pioneer Valley for over 125 years. We continue to grow and address the needs of our community through quality and patient-centered care.

Our Gastroenterology Practice is seeking an experienced Registered Nurse to deliver patient-centered nursing care and support the coordination of services across the care continuum, ensuring safe, efficient, and high-quality clinical outcomes.

The Office Nurse serves as a critical link between patients, MDs / Providers, and the care team across the continuum of surgical care. This role combines clinical expertise with care coordination, ensuring timely access, seamless navigation, and high-quality patient-centered care from initial consultation through post-operative follow-up.


Key responsibilities include but are not limited to:

• Perform comprehensive nursing assessments
• Administer medications, injections, and care in accordance with clinical protocols
• Provide direct clinical support during office visits, minor procedures, and follow-up care
• Review diagnostic results (labs, imaging) and escalate findings appropriately to MDs/Providers.
• Serve as the primary point of contact for patients throughout the patient's journey.
• Coordinate pre-operative requirements, including medical clearances, labs, imaging, and consultations
• Facilitate timely scheduling of procedures and patient navigation in collaboration with the manager, surgical schedulers and nurses.
• Educate patients and families on procedures, risks, preparation, and recovery expectations
• Conduct follow-ups, including symptom management, assessment, and complication screening
• Triage calls and coordinate escalation when clinically indicated.
• Deliver clear, compassionate, and culturally competent education aligned with AIDET principles
• Collaborate with the Manager, front desk, surgery schedulers, and MDs and Providers to optimize patient flow and access.
• Support referral management and ensure appropriate clinical prioritization
• Assist in reducing booking delays, cancellations, and no-shows through proactive coordination with the Manager and Surgery Schedulers.
• Maintain accurate, timely documentation within the EMR (e.g., Meditech Expanse)
• Complete FMLA/Disability Paperwork
• Ensure compliance with DNV's standards, regulatory, infection control, and safety standards
• Assist in prior authorizations, prescription refills, and adherence to clinical protocols.

Qualifications:
Education: Graduate of an accredited program for Registered Nurses
License/Certification: Current license as a Registered Nurse within the Commonwealth of Massachusetts; current CPR
Experience: Two years of experience in an outpatient physician's office, preferably in a specialty.

Our competitive salary package is adjusted to align with a candidate's relevant experience and skills. We also offer:

• Low cost health insurance with no deductibles when using HMC services
• Dental and vision insurance
• Free disability and life insurance
• 403(b) plan
• Up to $8000 in degree/tuition reimbursement
• In-House Pharmacy
• Relaxation Room and Fitness Center
• Other voluntary benefits, such as LegalShield, Pet Insurance
• Free onsite parking

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