Clinic RN/LPN/CMA - Cardio Clinic - Full-Time

Registered Nurse (RN) / Licensed Practical Nurse (LPN) / Certified Medical Assistant (CMA) – CardiologyJoin Mercy Cardiology at The Jewel & Jim Plumb Heart CenterReady to make a difference in cardiovascular care?Why Mercy Cardiology?Work in a state-of-the-art Heart Center with advanced technology and innovative care.Be part of a collaborative team of cardiologists, APPs, nurses, and clinical staff.Build meaningful relationships with patients and help improve heart health outcomes.Receive comprehensive onboarding, ongoing education, and opportunities for professional growth.Enjoy a supportive culture, competitive benefits, and work-life balance.If you're passionate about delivering exceptional patient care and want to be part of one of Iowa's leading cardiovascular programs, we'd love to hear from you.Join our team and make every heartbeat count.Work ShiftDayScheduled Weekly Hours40SummaryThis job supports Mercy's philosophy of patient centered care by presenting excellent customer service and enables the facilitation of positive patient outcomes by providing nursing support to a Mercy provider.Job DescriptionJob DutiesTriages patients either in person or on telephone. Schedules appointments, answers questions and/or determines the need for provider intervention.Supports the practice and acts as a liaison between the providers and patients.Manages phone calls to patients regarding test/lab results and provides appropriate instruction for treatment, as directed by the providers.Processes medication requests/changes/refills per established protocols. This includes having knowledge of medications, including basic dosages, side effects and interactions.Meets requirements for handling and disposing of bio-hazardous waste.Provides patient education as needed for the scheduled test/procedures.Provides assistance with diagnostic procedures and treatments as directed by the provider. This includes obtaining specimens, labeling and disposition to the laboratory and explaining diagnostic procedures to patient as needed.Effectively documents within the electronic health record.Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.Department Specific DutiesMercy Cardiology ClinicPatient Care & Clinical SupportGreet, room, and prepare patients for exams (vitals, history, symptoms, medications).Assist with or perform phlebotomy and specimen collection (e.g., glucose testing, point of care INR, etc.) as ordered.Conduct EKGs, manual blood pressure measurements, and other diagnostic procedures as directed and according to established clinic protocols.Demonstrates competency in IV insertion and port access.Administer medications/injections and perform wound care, IV insertion, and infusaport access per established protocols.Operates and demonstrates knowledge of equipment: EKG management system, Holter/telemetry monitors, specialized IV pumps, glucometers, OmniCell, etc.Provides cross-coverage for infusion and other assigned areas.Provide patient education on diagnoses, procedures, medications, and treatments.Monitor and respond to changes in patient condition; perform emergency response within scope.Completes discharge of patient from exam rooms.Communication & CoordinationFunction as a liaison between the provider and patients.Manage appointment scheduling, follow-ups, referrals, and lab/test result calls.Coordinates procedural scheduling and communication among staff, physicians, and patients (ie: cardiac catheterizations, interventions, TEEs, Cardioversions, electrophysiology procedures, and other advanced cardiac testing/procedures).Communicate effectively with patients, families, providers, and multidisciplinary teams.Track and preauthorize procedures and specialty medications with insurers.Collaborate with providers and interdisciplinary teams to ensure proper handoffs and continuity of care.Works as a team member to support clinic operations and patient care coordination.Attend departmental meetings and participate in special projects as assigned.Documentation & EHRAccurately document care in the Electronic Health Record (EHR).Document all care activities, interventions, and patient responses with accuracy and timeliness.Manage intake questionnaires and discharge instructions.Facility & Equipment MaintenanceStock, clean, and disinfect exam rooms and equipment (e.g., tables, BP cuffs, glucometers).Maintains equipment and can troubleshoot issues that arise.Perform department-specific cleaning and compliance audits (daily/weekly/monthly).Follow infection control and safety protocols.Compliance & Quality ImprovementIdentify and support quality improvement opportunities.Practice cost containment through efficient use of time and resources.Follow all safety guidelines and report incidents promptly.CertificationsACLS required within 6 months of hire.Knowledge, Skills & AbilitiesExcellent communication and customer service skills, computer skills, organization, time management, attention to detail and the ability to remain poised and efficient in a fast-paced environment.Professional ExperiencePrevious experience in a medical office setting is preferred.EducationEducation sufficient to obtain required licensure.Licensure, Certification, RegistrationCurrently licensed to practice as a Registered Nurse in the state of Iowa or compact state required.Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required.Iowa Dependent Adult Abuse & Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.Pay Rate TypeHourlyMercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.